Business Operations Manager/Snr Manager - Montreal, Quebec (Hybrid)

CSL Vifor; Remote; CAD 90,000 - 110,000; Full time

Job summary

A leading biotechnology firm in Canada is seeking an experienced professional in supply chain management. Responsibilities include managing the full order-to-cash cycle, overseeing inventory, and collaborating with teams to enhance customer service. Candidates should possess a Bachelor’s degree, 7+ years of related experience, and strong proficiency in tools like SAP and Excel. Fluency in both English and French is essential for this role, which offers an opportunity to grow within a dynamic industry focused on life-saving solutions.

Benefits

Opportunity for career advancement

Supportive work environment

Chance to make a positive impact

Qualifications

• 7+ years of experience in supply chain management, customer relations, or logistics.
• Experience in the pharmaceutical, biotech, or healthcare industry preferred.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage the full order-to-cash cycle with accuracy.
• Oversee inventory management and logistics.
• Collaborate with teams for compliance and effectiveness.

Skills

Supply chain management

Customer relations

Logistics

Analytical skills

Problem-solving

Fluency in English

Fluency in French

Education

Bachelor’s degree in business or related discipline

APICS Certified in Planning and Inventory Management (CPIM)

Tools

SAP

Microsoft Excel

Microsoft Office

Job description

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on customer experience and operational efficiency
• Engage with government and private market customers, enhancing professional relationships
• Work in a dynamic field with a focus on life‑saving medicines and innovative solutions

What to Expect (Job Responsibilities)

• Lead the full order‑to‑cash cycle, ensuring accuracy in product, pricing, lot allocation, and shipping details
• Manage relationships with federal and provincial government supply chain personnel and wholesalers
• Oversee inventory management and logistics to optimize distribution and cost efficiency
• Drive continuous improvement initiatives across customer service, supply chain, and distribution
• Collaborate with cross‑functional teams to ensure compliance and operational effectiveness

What is Required (Qualifications)

• Bachelor’s degree in business, communications, or a related discipline
• 7+ years of experience in supply chain management, customer relations, logistics, or related business operations
• APICS Certified in Planning and Inventory Management (CPIM)
• Experience with SAP and strong Microsoft Excel skills
• Fluency in English and French (spoken and written)

How to Stand Out (Preferred Qualifications)

• Experience in the pharmaceutical, biotech, or healthcare industry
• Proven ability to build cross‑functional collaboration and strong external relationships
• Strong analytical and problem‑solving skills with experience using data to drive decisions
• Advanced proficiency with SAP and Microsoft Office, particularly Excel
• Resilient, hands‑on, and adaptable, with a can‑do attitude and comfort with new systems

#Biotechnology #SupplyChainManagement #CareerOpportunity #CustomerService #ProcessImprovement

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