Business Development Representative

KaizenLAB; Calgary; On-site; CAD 55,000 - 75,000; Full time

Job summary

KaizenLAB in Calgary is seeking a Business Development Representative to be the principal contact between KaizenLAB and its customers. You will identify new opportunities, build lasting relationships with environmental professionals, and drive a strong sales pipeline while coordinating with our laboratory team.

You will develop sales and marketing strategies, maintain CRM data, and travel to client sites across the region.

Qualifications

• 2+ years of outside sales experience.
• Strong relationship selling skills.
• Familiarity with regulatory frameworks and reporting guidelines.
• Proficiency in MS Office (Excel, Word).
• Excellent written and verbal communication.
• Valid driver’s license and willingness to travel up to 15%.

Responsibilities

• Identify new business opportunities to grow KaizenLAB's client base.
• Develop sales and marketing strategies to target individual accounts and sectors.
• Represent KaizenLAB's values regarding service integration and client satisfaction.
• Maintain accurate pipeline, activity, and forecasting data in our CRM.
• Use analytics and data to drive decisions for future campaigns.
• Represent the company at industry conferences, trade shows, networking events, and client presentations.
• Monitors competition by gathering current marketplace information on pricing, services, and delivery schedules.
• Communicate with internal teams to ensure client expectations are met.
• Perform all other duties as assigned or needed.

Skills

Outside sales

Relationship selling

Written and verbal communication

Analytical thinking

Attention to detail

Travel readiness

Tools

Salesforce

HubSpot

MS Office

Job description

Summary

Our Business Development Representative is the principal point of contact between KaizenLAB and its customers. Successful candidates in this role will be ambitious, self-motivated, organized, and comfortable developing a sales pipeline. You will identify new opportunities, build lasting relationships with environmental professionals, and act as the link between clients and our laboratory team.

Job Duties

• Identify new business opportunities to grow KaizenLAB's client base.
• Develop sales and marketing strategies to target individual accounts and sectors.
• Represent KaizenLAB's values regarding service integration and client satisfaction.
• Maintain accurate pipeline, activity, and forecasting data in our CRM
• Use analytics and data to drive decisions for future campaigns.
• Represent the company at industry conferences, trade shows, networking events, and client presentations
• Monitors competition by gathering current marketplace information on pricing, services, and delivery schedules.
• Communicate with internal teams to ensure client expectations are met.
• Perform all other duties as assigned or needed.

Requirements

• 2+ years of experience working in outside sales
• Strong, demonstrated proficiency in relationship selling
• Familiarity with relevant regulatory frameworks and reporting guidelines.
• Proficiency in MS Office (MS Excel and MS Word, in particular)
• Excellent written and verbal communication skills
• Able to work well under pressure and strong attention to detail.
• Able to analyze problems and strategize for better solutions
• Valid driver’s license and willingness to travel within the region up to 15%.

Assets

• Experience working in or alongside an accredited analytical laboratory
• Existing network among environmental consultants and industrial clients
• Experience with CRM tools such as Salesforce or HubSpot.

Key Performance Indicators (KPIs)

• Meet all budgetary targets for new sales business
• Ten (10) hours of professional development per year

Development Path Opportunities

• Business Development Manager

Work Conditions

• Office environment
• Client sites visits outside of Calgary (15% maximum)