Business Analyst and IT Support

Government of Manitoba; Winnipeg; On-site; CAD 73,000 - 95,000; Full time

Benefits offered by this job

Attractive salary

Pension plan

Life insurance

Long-Term Disability Plan

Paid time-off

Flexible work arrangements

Generous vacation entitlements

Job summary

The Government of Manitoba in Winnipeg is seeking a BA2 Business Analyst to join Housing, Addictions and Homelessness within Information Technology Services, Manitoba Housing. Reporting to the Manager, Service Delivery, the Business Analyst & IT Support provides business analysis, application support, desktop coordination and technology operations for the department.

Essential qualifications include a post-secondary degree in Computer Science, Information Systems or Business Analysis, plus

Qualifications

• Post-secondary degree in CS/IS/BA or equivalent.
• Experience in requirements gathering, process analysis and UAT.
• Experience supporting business applications and end-user support.
• Experience with MS 365, SharePoint, Power BI, Power Apps.
• Knowledge of SDLC, project delivery and continuous improvement.

Responsibilities

• Lead business analysis and requirements gathering for department applications.
• Provide application support and end-user assistance for technology services.
• Coordinate technology services, assets, licensing and desktop activities.
• Translate business needs into technology solutions and modernization initiatives.

Skills

Microsoft 365

SharePoint

Power BI

Power Apps

SDLC

Stakeholder engagement

End-user support

Requirements gathering

Business analysis

Team collaboration

Education

Post-secondary degree in Computer Science, Information Systems, or Business Analysis

Tools

Microsoft 365

SharePoint

Power BI

Power Apps

Microsoft Dynamics 365

Azure

Job description

BA2 Business Analyst 2

Regular/full-time

Housing, Addictions and Homelessness

Information Technology Services , Manitoba Housing

Winnipeg MB

Advertisement Number: 45668

Salary(s): BA2 $73,288.00 - $94,584.00 per year

Closing Date: September 27, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Why Work For Manitoba Government?

The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan and other supports to encourage work-life balance.

Financial Security

• Attractive salaries
• Defined pension plan
• Life insurance coverage
• Long-Term Disability Plan

Commitment to Health and Wellness

• Employee and Family Assistance Program
• Paid time-off including sick leave
• Flexible work arrangements for eligible positions
• Generous vacation entitlements, increasing with years of service
• Parental, maternity, and adoptive leave options

Professional Growth & Development

We want our employees to thrive and grow, and are committing to investing in their development. We offer multiple avenues of support such as in-house training, educational assistance and leadership development programmes to help achieve these goals.

Organizational Culture and Values

The Manitoba government is committed to a work environment and culture that values and recognizes every employee. When we look at Manitoba’s Public Service, we see a reflection of Manitoba’s diversity. We come from differing educational, cultural, and ethnic backgrounds and work in a wide array of jobs across the province, we are all public servants.

Impact on Manitoba’s Future

By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will impact both current and future generations.

Duties:

Reporting to the Manager, Service Delivery, the Business Analyst and IT Support provides business analysis, application support, desktop coordination, and technology operations services for the Department of Housing, Addictions and Homelessness. This position plays a key role in supporting business applications, departmental technology services, and modernization initiatives. The Business Analyst & IT Support ensures business needs are effectively translated into technology solutions while maintaining reliable and efficient support for departmental systems, technology services, and end users.

Qualifications:

Essential:

• Post-secondary degree a in Computer Science, Information Systems, Business Analysis, or a related field, or an equivalent combination of education and experience may be considered.
• Demonstrated experience conducting business analysis, including requirements gathering, business process analysis, documentation, stakeholder engagement, and user acceptance testing
• Experience supporting business applications, troubleshooting technical issues, resolving problems, and providing effective end-user support.
• Experience working with Microsoft 365, SharePoint, Power BI, and Power Apps to support business operations, reporting, and process improvement initiatives.
• Knowledge of business analysis methodologies, systems development lifecycle (SDLC), project delivery practices, and continuous improvement principles.
• Experience coordinating technology services and assets, including software licensing, hardware inventory management, PC renewal programs, printer refresh initiatives, and desktop support activities.
• Knowledge of Microsoft Dynamics 365, Azure cloud services, and emerging technologies, with the ability to support future business solutions, system integrations, and modernization initiatives.
• Strong organizational skills with the ability to manage multiple priorities and deliver high-quality results in a dynamic environment.
• Strong interpersonal skills with the ability to build effective working relationships and collaborate with a diverse group of clients, stakeholders, vendors, and technical teams.

Desired:

• Excellent verbal communication skills with the ability to clearly convey information to technical and non-technical stakeholders.
• Excellent written communication skills, with the ability to prepare clear, concise, and effective documentation for a variety of audiences.

Conditions of Employment:

• Must be legally entitled to work in Canada
• Must be physically capable of performing the duties of the position including sitting, standing, lifting and carrying related equipment weighing up to 20 lbs.
• Must complete a satisfactory credit check

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.