Business Analyst

Iaawg; Quebec; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible group insurance plans

Competitive retirement savings plan

Employee share purchase plan

Vacation program and wellness/personal

Telemedicine services

Employee and Family Assistance Program

Ergonomic equipment program

Performance bonus

Discounts on iA products

Job summary

iA Financial Group in Quebec is seeking a Business Analyst to turn business needs into automated, AI-enabled solutions in collaboration with partners across IT and business units. The role emphasizes discovery, process mapping, and clear requirements definition in an agile environment.

You bring a bachelor’s degree in a related field and at least five years in life insurance or a similar technology-delivery role, along with strong analytical, documentation, and bilingual English-French

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.
• At least five years of experience in the life insurance industry or in a similar technology-delivery role.
• Intermediate level of English and advanced level of French proficiency for bilingual collaboration.

Responsibilities

• Collaborate with business partners to understand challenges, needs, and objectives.
• Lead discovery, analysis, and requirements-definition workshops.
• Map and analyze current processes to identify opportunities for optimization, automation, and the use of artificial intelligence.
• Translate business needs into clear and prioritized requirements and contribute to design of business-aligned solutions.
• Analyze impacts, dependencies, risks, and expected benefits while defining acceptance criteria.
• Participate in Agile team activities and collaborate with developers, IT analysts, and architects.
• Support delivery planning activities in Azure DevOps and ensure alignment between business needs, solutions, and deliverables.
• Participate in user acceptance testing and support adoption of implemented solutions.
• Contribute to benefit realization and the continuous improvement of delivery practices.

Skills

Analytical thinking

Synthesis

Communication

Stakeholder management

Collaboration

Requirements gathering

Education

Bachelor's degree in Business Administration / Information Systems / Computer Science

Job description

Build the Future with Us

Are you passionate about digital transformation and excited about contributing to an organization whose purpose is to help clients feel confident and secure about their future? As a Business Analyst, you will play a key role in identifying high-value opportunities and transforming business needs into tangible solutions in automation, artificial intelligence, data, and digital innovation. This role offers an excellent opportunity to showcase your expertise and maximize your potential within a caring and trusted organization. Here, people and their development are at the heart of everything we do, fostering an environment built on collaboration and innovation.

What You Will Accomplish With Us

Key responsibilities include:

• Collaborate with business partners to understand their challenges, needs, and objectives.
• Facilitate discovery, analysis, and requirements-definition workshops with stakeholders.
• Map and analyze current processes to identify opportunities for optimization, automation, and the use of artificial intelligence.
• Translate business needs into clear and prioritized requirements and contribute to the design of business-aligned solutions.
• Analyze impacts, dependencies, risks, and expected benefits while defining acceptance criteria.
• Participate in Agile team activities and collaborate closely with developers, IT analysts, and architects.
• Support delivery planning activities in Azure DevOps and ensure alignment between business needs, solutions, and deliverables.
• Participate in user acceptance testing and support the adoption of implemented solutions.
• Contribute to benefit realization and the continuous improvement of delivery practices.

What Could Accelerate Your Success in This Role

We are looking for someone who:

• Is recognized for strong analytical, synthesis, and communication skills.
• Stands out for the ability to quickly understand complex business challenges and navigate a constantly evolving environment.
• Demonstrates a high level of rigor in analysis, documentation, and requirements management.
• Is recognized for a collaborative mindset and the ability to influence, simplify complex concepts, and build trusted relationships with a wide range of stakeholders.

Holds a bachelor’s degree in Business Administration, Information Systems, Computer Science, or another relevant field and possesses a minimum of five years of experience in the life insurance industry or in a similar role related to the delivery and evolution of technology solutions. Intermediate level of English and advanced level of French proficiency since the incumbent will be required to participate in presentations and meetings, as well as read and create documentation with internal unilingual English-speaking and French-speaking partners and executive leadership on a regular basis.

Why You'll Love Working With Us

A work environment where learning and development are combined with a shared pursuit of excellence; Artificial intelligence is available to everyone, helping increase personal effectiveness while supporting organizational growth; A healthy, safe, equitable, and inclusive workplace where your potential can thrive and grow; The opportunity to work in a hybrid environment supported by flexibility and access to inspiring, innovative workspaces.

Competitive Benefits

• Flexible group insurance plans
• Competitive retirement savings plan
• Employee share purchase plan
• Vacation program and wellness/personal development days
• Telemedicine services
• Employee and Family Assistance Program
• Ergonomic equipment program
• Performance bonus

Discounts on iA products

And much more!

Location(s): Quebec / 1080, Grande Allee West

Other Possible Location(s): Montreal / 1981 McGill College Avenue

Posting End Date 2026-09-14

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we’re invested in you. * iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

As a reflection of our employees’ appreciation and engagement, iA once again stands out this year as one of Canada’s top employers according to Forbes. In 2026, iA Financial Group also ranks 1st among major publicly traded Canadian insurers. At iA Financial Group, our differences make us unique. We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger. Our employees’ wellbeing is our priority. We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model. As a reflection of our employees’ appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes.