Bus Driver (PART-TIME) - Talent Pool

Metrolinx; Toronto; On-site; CAD 45,323,000 - 81,829,000; Part time

Job summary

Metrolinx in the Greater Toronto Area is seeking part-time GO Bus Drivers to support a 24/7 operation. Roles include driving on routes across the Greater Golden Horseshoe, handling fares, and assisting customers. Training is seven weeks with a rate of $19.12/hr, then $34.62/hr after training.

Shifts include days, evenings, weekends, and holidays. Drivers may be based at multiple garages and must meet Ontario licensing requirements, pass a background check, and work within union guidelines.

Qualifications

• Current Ontario G license with no more than two demerit points.
• Minimum six months public-facing customer service experience.
• Ability to receive and follow in-field instructions audibly.

Responsibilities

• Transport and assist customers and baggage if required.
• Handle fare transactions and tickets for various time periods.
• Make announcements and provide customer service.
• Perform pre- and post-trip bus inspections per regulations and policy.
• Maintain interior and exterior cleanliness of the bus.
• Assist customers with seating and safety needs.
• Follow safety protocols and represent Metrolinx brand.

Skills

G license

2+ years driving

Public facing CS

Bilingual asset

Education

High school education

Job description

Metrolinx Greater Toronto Area, Canada

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, safer, faster and easier.

About us

Our work goes beyond transit: we connect people to endlesspossibilities across the region. Anditsour employees who are the creators of possibilities. That’s why we foster anenvironment that creates a sense of belonging and builds connections, both inside the workplace and out in our communities. We provide continuous learning and development where employees cangain new skills to shape our services and help better connect us to our customers.

About the role

Metrolinx is accepting applications for GO Bus Drivers (Part-Time).

Come drive with us and be part of a team that is making possibilities happen. From morning meetings to weekend getaways, grandkid visits and nights out with friends – we connect our customers to the moments that matter.

We live and breathe safety while delighting our customers. If you have a passion for customer service, a desire to serve the community, and know the importance of keeping yourself and others safe—then this may be the role for you!

Bus Driver Part Time vacancies available (up to 33 hours per week)

7 Week Training Rate (Non-negotiable):$19.12 per hour

Start Rate after completion of training (Non-negotiable):$34.62 per hour

Where you’ll be working:

Driver routes may be assigned anywhere within the Greater Golden Horseshoe based on operational needs. To view our service area, please click here or visit https://www.gotransit.com/en/system-map

Based on business needs and the seniority bidding process, a driver may be assigned to any of the following home bases:

• Aberfoyle Garage.
• Brampton Garage.
• East Gwillimbury Garage.
• Oshawa Garage.
• Steeprock Garage.
• Streetsville Garage.
• Hamilton Garage.
• Kitchener Garage.
• Niagara Falls Garage.

Available Shifts: Up to 33 hours per week.

You will support a 24/7 operation, including working different shifts such as days, evenings, weekends, split shifts, and holidays.

What you’ll do

• Transport and assists customers and baggage if required.
• Take responsibility for fare transactions and tickets for various time periods.
• Ensure all Transit Regulations are observed by customers.
• Make announcements and provide customer service.
• Performs pre- and post-trip bus inspections in accordance with the most current regulations and Metrolinx policy.
• Maintain the cleanliness of the interior and exterior of the bus.
• Ensure seating adjustments are made to assist customers who have special needs.
• Follow prescribed protocols in response to different levels of Safety Alerts.
• Represent Metrolinx and the Metrolinx brand and work in accordance with Metrolinx customer and safety charters when providing customer service.
• Must be able to work effectively in a dynamic work environment with a diverse customer base.
• Perform other duties as assigned and agreed upon with the Union, including non-driving tasks.

Work Conditions

Before you apply, consider if you can:

• Perform all tasks related to boarding/deboarding and securing a wheeled mobility aid (WMA) customer.
• Be in a seated position for extended periods of time without relief.
• Maintain a high degree of visual concentration.
• Experience variable weather conditions for short periods, also noise, fumes, dirt, dust, and work with the public.
• Accommodate overnight travel if required.
• Work rotating shifts, including split shifts, 24 hours per day, 7 days per week plus statutory holidays, and comply with Ontario Commercial Driving Hours of Service regulations.

What skills & qualifications do I need?

Have a current and valid Ontario Class “G” driver’s licence or higher for a minimum of two (2) years with no more than two (2) demerit points and have no pending charges under the Highway Traffic Act that may result in two (2) or more demerit points.

• Level of reading, writing, and learning skills normally attained through the completion of a high school education.
• Minimum of six (6) months public facing customer service experience (dealing directly with the public/customers).
• Experience driving a commercial vehicle or other large vehicle is an asset.
• Ability to assist customers and emergency services (under the direction from Network Operations Control).
• Interpersonal skills to maintain customer relations.
• Good verbal communication skills to communicate with customers in different situations (detours, emergency info, etc.)
• Require the ability to receive, understand and follow instructions audibly in the field on a regular basis.
• Able to work independently within varying shifts/schedules, sit for extended periods of time, exercise a high degree of visual concentration, and drive large vehicles safely in variable weather and traffic conditions.
• Capable of dealing with tickets, and tariffs.
• Obtain and maintain a Class “C” driver’s licence and a “Z” endorsement. Please click here to review the requirements for obtaining a Class “C” driver’s licence before submitting your application.
• Must successfully complete the New Driver Training program and all other training required by corporate policy.
• Bilingualism is an asset

Need to upgrade your G Licence?

Following the assessment process, we offer a paid 7-week training program to upgrade your G licence to a CZ, giving you the skills and knowledge to operate commercial vehicles safely and professionally.

Already hold a CZ Licence?

Following the assessment process, you may qualify for a paid streamlined training program that will see you leverage your existing skills and set you up for success.

Accommodation:

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email [e-mail].

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

PLEASE NOTE: It is not allowed to create multiple accounts or profiles to submit multiple applications to this job posting.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

Metrolinx is an agency of the Government of Ontario.

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