Transportation Scheduler

Metrolinx; Toronto; On-site; CAD 65,000 - 90,000; Full time

Job summary

Metrolinx is seeking a Transportation Scheduler to review, plan, and schedule GO Transit bus services for optimum driver and equipment utilization.

You will monitor changes, develop departure lists, platform allocations, signage, and detailed run guides, and manage crew rosters while reviewing ridership data and addressing passenger-related issues.

Proficiency in transit operations theory, MS Office, and scheduling software is required; assets include HASTUS, ArcGIS, and SQL.

Qualifications

• Completion of a diploma in a related field or apprenticeship with trade certification.
• Demonstrated experience reviewing, planning, and scheduling bus services for optimum and cost effective utilization of drivers and bus equipment.
• Knowledge of the theory, practices and principles of transit operations and service delivery is essential.
• Proficiency in computer applications including MS Office (Outlook, Word, Excel, PowerPoint, etc.)
• Ability to work both independently and/or as a team member, and provide team leadership when required.

Responsibilities

• Monitor, evaluate and adjust the planned utilization of GO Transit resources in conjunction with approved service changes.
• Develop Departure Lists and Platform Allocation for GO Bus and Third Party Carriers.
• Develop Bus and Platform Signage.
• Develop and maintain detailed run guides and crew rosters.
• Investigate, review and analyses bus stop ridership data including on-street bus stop accessibility reviews
• Review and initiate appropriate actions in response to passenger-related bus stop issues.
• Research and recommend operational improvements.
• Develop plans and the business cases for new or expanded bus stop amenities.
• Maintain various supporting databases associated with bus operations.

Skills

Transit operations knowledge

Independent / team worker

Team leadership when required

Education

Diploma in a related field

Apprenticeship program with trade certification

Tools

HASTUS scheduling software

ArcGIS mapping platform

MS Office

SQL

Job description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Reporting to the Superintendent of Bus Operations Planning, the Service Design office is seeking one (1) Transportation Scheduler to review, plan, and schedule bus services for optimum and cost effective and utilization of drivers and bus equipment.

What will I be doing?

• Monitor, evaluate and adjust the planned utilization of GO Transit resources in conjunction with approved service changes.
• Develop Departure Lists and Platform Allocation for GO Bus and Third Party Carriers.
• Develop Bus and Platform Signage.
• Develop and maintain detailed run guides and crew rosters.
• Investigate, review and analyses bus stop ridership data including on-street bus stop accessibility reviews
• Review and initiate appropriate actions in response to passenger-related bus stop issues.
• Research and recommend operational improvements.
• Develop plans and the business cases for new or expanded bus stop amenities.
• Maintain various supporting databases associated with bus operations.

What Skills and Qualifications Do I Need?

• Completion of a diploma in a related field - OR - completion of an apprenticeship program with trade certification
• Demonstrated experience reviewing, planning, and scheduling bus services for optimum and cost effective and utilization of drivers and bus equipment
• Knowledge of the theory, practices and principles of transit operations and service delivery is essential.
• Proficiency in computer applications including MS Office (e.g. Outlook, Word, Excel, PowerPoint, etc.)
• Ability to work both independently and/or as a team member, and provide team leadership when required.

Assets:

• A valid Ontario class "G" driver’s license that meet corporate standard for a good driving record.
• A good knowledge of collective agreements
• Knowledge of legal and regulatory requirements governing delivery of bus operations.
• Experience with HASTUS scheduling software and ArcGIS mapping platform.
• Experience in a computerized transit planning environment with exposure to scheduling of driver/vehicle and use of scheduling software.
• Experience with SQL will be considered an asset.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.