Senior Training & Development Specialist, Technical Training BFM

Metrolinx; Toronto; On-site; CAD 65,000 - 95,000; Full time

Job summary

Metrolinx in Mississauga is seeking a skilled Training Instructor for bus and heavy-vehicle maintenance. You will design and deliver classroom and hands-on sessions, evaluate trainees, and mentor staff across unionized, supervisory and management levels.

This role requires CZ license through internal program, CTDP/310T/310S certification, and a degree in Business Admin or Adult Learning. You will develop training materials, stay current with maintenance techniques, and travel between garages.

Qualifications

• Experience in bus/heavy vehicle maintenance with instructional design and adult learning principles.
• CZ license obtained through internal training program.
• Experience in Garage/Shop or public transit environments.
• CTDP or 310T/310S certification required.
• Postsecondary degree in Business Administration, Adult Learning, Education, or equivalent.
• Strong knowledge of bus maintenance: electrical systems, engines, transmissions, brakes and HVAC.
• Additional certifications in HVAC, Electrical or Engines are assets.
• Experience developing manuals, presentations and hands-on training modules.
• Knowledge of adult learning principles and applying them to training development.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Conduct classroom and practical training on bus maintenance systems.
• Perform practical and written assessments to evaluate trainee understanding.
• Deliver training to unionized staff as well as supervisory and management.
• Demonstrate maintenance procedures on buses or training equipment with focus on safety.
• Demonstrate proper use of tooling and safety practices.
• Provide on-the-job training and mentor students with targeted improvement programs.
• Stay updated with latest maintenance techniques, tools and technologies.
• Support development and design of training materials, manuals and modules.
• Support staff skills matrix development and targeted delivery.
• Collaborate with maintenance management to identify training needs and create solutions.
• Utilize multimedia tools to enhance understanding and engagement.
• Foster a culture of continuous learning among maintenance personnel.

Skills

Bus/Heavy vehicle maintenance

Instructional design

Adult training

Learning theory

Public transit knowledge

Education

Postsecondary degree in Business Administration / Adult Learning / Education

Tools

Microsoft Office

Job description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Location - Streetsville Garage ( 6190 Mississauga Rd, Mississauga, ON L5N 1A7)

What will I be doing?

• Conduct classroom and practical training sessions, covering aspects of bus maintenance, including electrical systems, engine diagnostics, brake systems, and HVAC systems.
• Conduct practical and written assessment to evaluate understanding and competence of trainees.
• Deliver training to unionized staff as well as supervisory and management.
• Demonstrate maintenance procedures on actual buses or training equipment, emphasizing correct techniques and safety practices.
• Demonstrate proper use of tooling and equipment, emphasizing safety and efficiency.
• Provide OJT and act as a mentor with your students in part by developing targeted programs for their improvement.
• Stay updated with the latest maintenance techniques, tools, and technologies to incorporate into training programs.
• Support the development and design of training programs and materials, including manuals, presentations, and hands-on modules.
• Support the development and management a balanced staff skills matrix through program development and then targeted delivery.
• Collaborate with the maintenance management team to identify training needs and create customized training solutions.
• Utilize multimedia tools such as videos, animations, and virtual simulations to enhance understanding and engagement.
• Foster a culture of continuous learning and improvement among maintenance personnel.

What Skills and Qualifications Do I Need?

• Demonstrated years of experience in bus or heavy vehicle maintenance along with instructional design, training adults, and applying learning theory experience.
• Process or successfully attain a CZ license through an internal training program.
• Experience working in a Garage/Shop environment or public transit.
• Certifications or Designations Certified Training and Development Professional (CTDP), 310T or 310S Certification is a requirement.
• Completion of a postsecondary degree in, Business Administration, Adult Learning, Education, or a related discipline – or a combination of education, training and experience deemed equivalent.
• Strong technical knowledge of bus maintenance and repair techniques, including electrical systems, engines, transmissions, brakes, and HVAC systems.
• Additional certifications in specialized areas such as HVAC, Electrical Systems, or Engines is considered and asset.
• Previous experience in developing training materials, including manuals, presentations, and hands-on modules.
• Knowledge of adult learning principles and best practices to plan and support the development of individuals' skills and abilities so they continue to advance their current and future technical abilities.
• Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, etc.)
• Must be able to travel to different maintenance sites and work varying schedules to meet the needs of the Garages.
• Physical demands include standing for long periods, lifting equipment, and demonstrating repair techniques.
• Valid G drivers license in good standing is required.

Note - This role requires travel between garages. Having a valid G license in good standing is required for this role. This role also requires the ability to support occasional shift work as well as weekend shifts.

Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email [e-mail].

We invite all interested individuals to apply and encourage applications from members of equity‑deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

#LL-MM3