Branch Operations & Sales Lead

Vast-Auto Distribution; Fredericton; On-site; CAD 55,000 - 85,000; Full time

Job summary

Vast-Auto Distribution in Fredericton, NB is seeking an experienced Operations Supervisor to coordinate daily store activities and ensure efficient order processing and customer service. You will oversee inventory adjustments, enforce health and safety standards, approve timesheets and expenses, and liaise with sales and shipping teams to resolve issues.

The role requires strong organization, initiative, and teamwork, with adaptability to changing daily demands.

Qualifications

• Demonstrate sound judgment, organization, and methodical work habits.
• Are well organized and structured.
• Are autonomous and able to set and follow priorities.
• Are adaptable and show good judgment.
• Have a strong sense of initiative.
• Work well in a team environment.
• Communicate effectively with both customers and staff.

Responsibilities

• Coordinate employees' work and resolve issues within your scope of responsibility; elevate to your immediate supervisor any matters outside your authority or likely to have medium- or long-term impacts.
• Refer to the Account Opening procedure for all matters related to accounts receivable and customer account follow-ups.
• Approve employee timesheets.
• Authorize branch expenses when required, with approval from the immediate supervisor, when required.
• Complete the required documentation related to financing plans.
• Collaborate to maintain effective communication between the sales team and other departments within the company.
• Contribute to the ongoing correction of inventory discrepancies by completing inventory adjustment forms and submitting them to the shipping and receiving department.
• Apply and enforce health, safety, and hygiene standards in accordance with legal requirements and internal policies.
• Supervise the efficiency of order processing and sales invoicing (customer backorders).
• Oversee daily credit verification and ensure corrections are made when necessary.
• Support store operations on a daily basis.
• Maintain up-to-date delivery routing systems.
• Optimize daily operations and manage changes in assignments.
• Follow up on operational issues and required adjustments and report them to the immediate supervisor.
• Effectively resolve any issues impacting customer service, in collaboration with the immediate supervisor.
• Perform any other related tasks assigned.

Skills

Sound judgment

Organized

Autonomous

Adaptable

Initiative

Team player

Communication

Job description

Vast-Auto Distribution in Fredericton, NB is seeking an experienced Operations Supervisor to coordinate daily store activities and ensure efficient order processing and customer service. You will oversee inventory adjustments, enforce health and safety standards, approve timesheets and expenses, and liaise with sales and shipping teams to resolve issues.

The role requires strong organization, initiative, and teamwork, with adaptability to changing daily demands.