Moncton Regional Service Ops Leader

Randstad; Dieppe; On-site; CAD 95,000 - 115,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Car allowance

Centralized support from Toronto

Job summary

Randstad Canada is recruiting a proactive Service Operations Leader to direct the Moncton branch’s daily operations and serve as the regional point of contact. The role oversees a team of field personnel, enforces safety standards, and drives client relationships and growth.

The candidate will manage branch administration, budgeting, and coordination with centralized Toronto support, ensuring efficient service delivery and equipment uptime in a competitive market.

Qualifications

• 5+ years in technical field operations or heavy equipment service.
• 3+ years in supervisory or field management roles with direct people management.
• Post-secondary education in Business or Engineering is an asset.
• Proficient with SAP and MS Office suite.

Responsibilities

• Provide direct supervision and guidance to a team of 8 field personnel.
• Lead health and safety compliance, inspections, and safe work practices.
• Manage day-to-day branch operations including parts, shipping, inventory, and POs.
• Serve as regional escalation point for emergency service calls and downtime.
• Lead client meetings and pursue service expansions and upgrades.
• Oversee branch expenses and budgeting to meet targets.

Skills

Technical field ops

Electromechanical systems

Capital equipment

Heavy mechanical service

Supervisory experience

Driver's license

Education

Post-secondary education (Business or Engineering)

Tools

SAP

Microsoft Office

Job description

Randstad Canada is recruiting a proactive Service Operations Leader to direct the Moncton branch’s daily operations and serve as the regional point of contact. The role oversees a team of field personnel, enforces safety standards, and drives client relationships and growth.

The candidate will manage branch administration, budgeting, and coordination with centralized Toronto support, ensuring efficient service delivery and equipment uptime in a competitive market.