Store Leader: Customer Experience & Operations

Loblaw Companies Limited; New Brunswick; On-site; CAD 60,000 - 70,000; Full time

Job summary

Loblaw Companies Limited’s Atlantic Superstore in New Brunswick seeks an Assistant Store Manager to lead customer service excellence and store operations. You will supervise colleagues, coordinate merchandising, recruit staff, and drive safety and efficiency across daily tasks.

Reporting to the Store Manager, you will mentor teams, manage inventory, plan events, and contribute to community-focused initiatives while upholding the company’s values and standards.

Qualifications

• Good communication and presentation skills to instruct colleagues on equipment use and servicing.
• Ability to develop and maintain client contacts.
• Ability to work in a fast-paced environment.
• Complies with health and safety regulations.
• Demonstrates commitment to achieving meaningful results and our values.

Responsibilities

• Provide efficient and courteous customer service as a role model.
• Resolve customer complaints according to guidelines.
• Lead by providing effective resolutions to concerns.
• Encourage staff to own performance and development plans.
• Maintain communication with internal teams to improve results.
• Coordinate with buyers on stock and supervise merchandising activities.
• Recruit and evaluate candidates to meet staffing objectives.

Skills

Communication skills

Client relationships

Fast-paced work

Health and safety compliance

Results oriented

Values alignment

Policy adherence

Detail oriented

Verbal and written skills

Independent worker

Job description

Loblaw Companies Limited’s Atlantic Superstore in New Brunswick seeks an Assistant Store Manager to lead customer service excellence and store operations. You will supervise colleagues, coordinate merchandising, recruit staff, and drive safety and efficiency across daily tasks.

Reporting to the Store Manager, you will mentor teams, manage inventory, plan events, and contribute to community-focused initiatives while upholding the company’s values and standards.