Branch Operations Lead for Training, Compliance & Tech

RBC; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

RBC is seeking an Assistant Branch Operations Manager in Toronto to provide operational and administrative support to the branch management team. This leadership role involves managing client account activities, ensuring compliance, and training staff. The ideal candidate will have strong attention to detail, excellent communication skills, and a professional approach to create a positive work environment.

Benefits

Comprehensive Total Rewards Program

Competitive compensation and bonuses

World-class training program in financial services

Qualifications

• Meticulous attention to detail and excellent time management skills.
• Exceptional written and verbal communication skills in English.
• Ability to complete duties independently seeking out own answers and solutions.

Responsibilities

• Manage daily administrative operations including transaction approvals.
• Assist with training new branch support staff.
• Ensure compliance and internal control requirements are met.

Skills

Conflict Management

Customer Service

Time Management

Oral Communications

Education

Completion of the Canadian Securities Course (CSC)

Conduct & Practices Handbook (CPH)

Job description

RBC is seeking an Assistant Branch Operations Manager in Toronto to provide operational and administrative support to the branch management team. This leadership role involves managing client account activities, ensuring compliance, and training staff. The ideal candidate will have strong attention to detail, excellent communication skills, and a professional approach to create a positive work environment.