Branch Manager

ManpowerGroup, Inc.; Town of Woodstock; On-site; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Dental

Vision and extended health

RRSP matching

Job summary

ManpowerGroup, Inc. in Jacksonville, NB seeks a Branch Manager to lead the operations team, foster collaboration across departments and maintain a strong customer-first mindset.

The role emphasizes driving performance, ensuring a safe and well‑maintained branch, and guiding staff toward shared goals. The incumbent will work with department managers, enforce branch policies, and report KPI results while addressing HR matters and customer concerns promptly.

Responsibilities

• Foster a positive environment at the branch by providing leadership and encouraging cooperation between all departments to achieve shared goals and objectives.
• Work directly with department managers to enforce policies and procedures that support customers and employees within the branch.
• Coordinate and oversee cleanliness, maintenance, and repairs to help ensure a safe, healthy, and well-maintained branch environment.
• Conduct bi-weekly branch meetings (huddles) and present KPI results monthly, supporting managers and teams with action plans to improve performance.
• Advise senior management on relevant HR issues (affirmative and adverse) and ensure customer complaints are handled promptly and professionally.

Job description

Our client is seeking a Branch Manager to join their team. As a Branch Manager, you will be part of the Operations team supporting the branch location. The ideal candidate will have strong leadership, clear communication, and a customer-first mindset which will align successfully in the organization.

Job Title: Branch Manager

Location: Jacksonville, NB

Pay Range: $80000 - $100000
Benefit: Dental, vision extended health, RRSP matching etc..

What's the Job?

• Foster a positive environment at the branch by providing leadership and encouraging cooperation between all departments to achieve shared goals and objectives.
• Work directly with department managers to enforce policies and procedures that support customers and employees within the branch.
• Coordinate and oversee cleanliness, maintenance, and repairs to help ensure a safe, healthy, and well-maintained branch environment.
• Conduct bi-weekly branch meetings (huddles) and present KPI results monthly, supporting managers and teams with action plans to improve performance.
• Advise senior management on relevant HR issues (affirmative and adverse) and ensure customer complaints are handled promptly and professionally.

What's Needed?

• Demonstrated ability to lead teams and guide staff toward common goals, even without direct reports.
• Strong communication skills to maintain effective internal communications and keep staff informed of announcements and policy/procedure changes.
• Commitment to ethical standards and the ability to model the organization’s Values of respect, honesty, and integrity each day.
• Experience supporting operational excellence, including facility oversight (e.g., snow removal, lawn care, lighting, heating and A/C, and overall cleanliness).
• Ability to support Dealer Excellence Program standards forthe branch.

What's in it for me?

• Opportunity to lead a branch through clear priorities, KPI focus, and continuous improvement.
• Role that directly impacts customer experience through timely issue resolution and professional service.
• Chance to strengthen a one-company vision by networking to improve the branch’s presence and reputation with employees and customers.
• Accountability for creating a safe and healthy workplace by staying informed on health and safety issues within the branch and the total company.
• Visibility with senior leadership by reporting issues that fall within senior management responsibilities and escalating matters requiring immediate action.