Job Summary:
Our Timmins Branch is seeking a Branch Manager responsible for supervising all the branch activities and ensuring the operation is running in an efficient and safe manner. The Branch Manager’s duties involve financial and business management, health and safety leadership, strategic planning for the branch, workforce planning and people management, driving business development and client relations, key supplier engagement, and branch-level process compliance and change management. This is an immediate vacancy.
Job Types: Full-time, Permanent Reporting to: Branch Manager
Pay: $85,000-$100,000 With Bonus Renumeration
KEY RESPONSIBILITIES
Financial and Business Management:
- Accountable for the branch P and L, budgeting and sales forecast
- Proactive reviews of the financial statements, identify key drivers of the bottom line, analyze and engage in improvement dialogue with team members to define time- bound actions that will show quantifiable results
Health and Safety Leadership:
- Act as a champion for our safety program and related engagement activities with our team to ensure we lead with a safety-first priority in everything we do
- Observe all staff in safety sensitive situations with a keen eye for best practices and improvement opportunities
- Responsible for ensuring all branch personnel have all required safety training and are fully competent
Strategic Thinking and Planning:
- Active participation with the Regional Manager in both the annual and long-term strategic planning process
- Translate the corporate strategic plan to the specifics of the local market and communicate the vision to all team members so it has meaning to their individual jobs; define opportunities and recommendations that maximize sales, increase margins, optimize asset utilization (inventory, AR and fixed assets) and expand market share.
Workforce planning and Leadership:
- Oversee, direct and coordinate activities of various departments within the branch
- Determine staffing requirements, coordinate with HR to post available positions, interview, hire, and train new employees
- Be visible, collaborative and inspiring and build trust to translate our strategy into success
- Adhere to and promote corporate values within the branch; ensure alignment of culture in the branch with the mission statement and values of the company
- Ensure development of personnel within the branch, including developing succession strategies, identifying high potential employees and maximizing employee engagement at the branch level
- Collaborate with HR to resolve employment-related issues, employee complaints, grievances, or conflicts
- Confer with other supervisors to coordinate operations and activities within or between branches and/or departments
Business Development and Sales Management:
- Lead sales planning and business development activities and play an active role in coaching and mentoring field sales staff, manage performance and engage with customers on a regular basis
- Focus on sales and margin metrics to maximize our market share
- Engage key customers at a more senior level to understand their operations, maintenance and procurement strategies to better meet their needs
- Collaborate with key supplier representatives at a local level to jointly grow our business and develop our team’s sales expertise, knowledge of product lines and related value propositions
Process Compliance and Change Management:
- Ensure staff have the proper tools and training in all core processes and job functions
- Ensure team are aware of key metrics/goals and are following corporate guidelines as it relates to Health and Safety, ISO and other areas defined by our executive team
- Apply best practices, benchmarking, ISO audit results and feedback from staff to define waste, standardize and improve process performance
- Use process measurement as a key predictor of long-term financial performance
POSITION QUALIFICATIONS
Required Traits and Competencies:
- Accountability, assertiveness, autonomy, business acumen, change management capabilities, ethical, goal oriented, oral and written communication, analytic, decision-making, conflict resolution, interpersonal, leadership, management, project management, relationship building and persuasive skills
- Demonstrated Strategic thinking and planning abilities
- The ability to develop, inspire and lead a team in the achievement of objectives and goals
- Demonstrated record of continuous learning and professional development
- Demonstrated success in business development and fostering long-term client relationships
Education and Experience:
- Diploma/Degree in business administration or management or equivalent experience.
- 7+ years in people management and leadership, ideally within the same or related industry, or within a business that has a 24/7 field service component.
- Candidate must be able to operate office equipment and must have a strong working knowledge of personal computers in a Windows environment, including Excel, Word, and various windows-based programs.
What We Offer
- Dental care, Disability insurance, Employee assistance program, Life insurance, Vision care, Group RRSP plan with employer matching
- Company Vehicle, Cell Phone and Laptop
- Opportunities for career development and training