Branch Manager

Pride in Personnel; Canada; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Pride in Personnel in Canada seeks a seasoned sales leader to direct our branch initiatives. The role focuses on developing business opportunities, driving operational excellence, and coaching staff to achieve targets.

You will maintain client relationships, manage budgets, and lead teams to deliver high-quality service while upholding company policies and regulatory compliance.

Qualifications

• Minimum five years of relevant sales experience or an undergrad degree in business administration with experience.
• Ability to prioritize work and adapt.
• Electrical distribution industry experience is an asset.
• Proficiency with Microsoft Office products including Outlook, Excel, Word and PowerPoint.
• Ability to read and understand budgets and financial statements.
• Ability to delegate, set expectations and monitor progress of direct reports.
• Motivate and provide feedback to employees.
• Time management to achieve business targets.
• Develop staff skills and encourage growth.
• Strong relationship-building to cultivate customer loyalty.

Responsibilities

• Maintain sales volume and customer relations; manage new products and customers.
• Determine merchandise and services to be sold and implement price policies.
• Manage accounts receivable aging and credit risks.
• Manage inventory including turns, slow moving, defective and obsolete stock.
• Monitor costs and expenditures; operate under Head Office procedures.
• Conduct regular sales and product training meetings.
• Achieve and maintain error-free performance as the standard of quality service.
• Ensure all personnel understand the company mission and objectives.
• Ensure employees have tools, information and knowledge to work effectively.
• Develop understanding of customers and suppliers through calls, meetings and events.
• Ensure a safe working environment and proper safety procedures.

Skills

Leadership

Communication

Team Work

Strategic Thinking

Coaching

Staff Management

Customer Focus

Time Management

Problem Solving

Planning & Organizing

Ethics & Integrity

Negotiating

Decision Making

Mentoring

Mediating

Adaptability

Budgeting

Relationship Building

Education

Bachelor's degree in Business Administration

Tools

Outlook

Excel

Word

PowerPoint

Job description

Summary:

To provide strategic direction, and lead the execution of these initiatives for the branch including: developing business opportunities in the local market, operational excellence, and providing coaching and mentoring to staff.

Core Competencies:

• Customer Focus
• Communication
• Drive & Motivation
• Team Work
• Quality Orientation
• Time Management
• Adaptability/ Flexibility
• Creative and Innovative Thinking
• Decision Making and Judgement
• Planning and Organizing
• Problem Solving
• Result Focus
• Accountability and Dependability
• Ethics and Integrity
• Mediating and Negotiating
• Providing Consultation
• Leadership
• Coaching and Mentoring
• Staff Management
• Enforcing Laws, Rules and Regulations
• Mathematical Reasoning
• Development and Continual Learning

Job Duties:

• Maintain sales volume and customer relations; manage new products and customers.
• Determine merchandise and services to be sold and implement price policies.
• Manage accounts receivable aging and credit risks.
• Manage inventory including inventory turns, slow moving, defective and obsolete stock.
• Monitor all costs and expenditures; operate under Head Office procedures.
• Conduct regular sales and product training meetings.
• Responsible to achieve and maintain within the branch, error-free performance as the standard of quality service.
• Ensure that all personnel understand the company mission and objectives and work towards that common goal.
• Ensure that all employees have the right tools, information and knowledge in order to work effectively, serve our customers and uphold the company objectives.
• Develop a working understanding of the company’s customers and suppliers through telephone calls, meetings and industry events. Ensure that all reasonable client requests are met diligently.
• Ensure that all branch employees work in a safe environment and that every necessary precaution is taken to uphold that aim. All personnel must understand safe working practices and also know the necessary procedure to take if accidents do occur.
• Ensure that all branch personnel understand the overall company objectives as well as their individual departmental objectives and that they work together to achieve the stated objectives. Be available to help resolve conflicting objectives. Reinforce continuously respectful communication between all departments.
• Prepare appropriate annual, monthly and weekly plans and ensure that each person understands how he or she fits into those plans. Set reasonable goals with deadlines for completion and monitor the compliance with such plans and achievement of such deadlines.
• Set an example by following all company procedures and policies.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements:

• Minimum of five years relevant sales experience. Or, an acceptable combination of an undergraduate degree in business administration or equivalent with experience.
• Ability to prioritize work and ability to be flexible.
• Electrical distribution industry experience an asset.
• S.X. Enterprise knowledge and proven proficiency with Microsoft Office products including Outlook, Excel, Word and PowerPoint.
• The ability to read, understand and prepare a budget. Ability to read and understand basic financial statements and reports.
• The ability to delegate, set expectations and monitor progress of all direct reports.
• Motivate, inspire, provide and accept feedback to and from employees.
• The prioritization skills necessary to use time effectively and set action plans to achieve business targets.
• Responsible for subordinates' activities, makes self available to staff, provides regular performance feedback, develops subordinates' skills and encourages growth.
• Possess strong relationship building skills to cultivate and develop customer loyalty.