Branch Client Advisor — Customer Solutions & Growth

RBC; Sept-Îles; On-site; CAD 52,000 - 64,000; Full time

Benefits offered by this job

Bonuses

Flexible benefits

World-class training program

Career development opportunities

Job summary

RBC is seeking an Ambassador to join our Sept-Îles branches as a client-focused banking advisor. You will deliver exceptional service, guide clients through transactions, and identify opportunities to deepen relationships with RBC products and partners.

This role requires strong communication, adaptability to digital tools, and a proactive, motivated mindset. You will work within a collaborative team in a dynamic, results-driven environment to support clients and the community.

Qualifications

• Passion for putting clients first and delivering results in a target-driven environment.
• Excellent communication skills and emotional intelligence.
• Comfort with using a range of devices and apps.
• Willingness to learn and adapt to new banking products.

Responsibilities

• Proactively engage with clients in-branch, complete transactions, and identify sales/referral opportunities.
• Educate clients and demonstrate RBC technology to deliver a memorable experience.
• Listen for opportunities to offer advice or connect clients with RBC partners.
• Own and resolve client banking problems to maintain satisfaction and trust.
• Cultivate relationships with partners to work as one RBC team.
• Adhere to compliance routines and controls to protect client and shareholder interests.

Skills

Client focus

Communication

Digital literacy

Self-motivation

Flexibility

Job description

RBC is seeking an Ambassador to join our Sept-Îles branches as a client-focused banking advisor. You will deliver exceptional service, guide clients through transactions, and identify opportunities to deepen relationships with RBC products and partners.

This role requires strong communication, adaptability to digital tools, and a proactive, motivated mindset. You will work within a collaborative team in a dynamic, results-driven environment to support clients and the community.