Boutique Sales & Inventory Coordinator

Brobston Group LLC; Vancouver; On-site; CAD 32,000 - 42,000; Full time

Job summary

Brobston Group LLC in Vancouver is seeking an administrative and back-of-house support role to assist the sales team at the Holt Renfrew boutique. The position involves inventory management, after-sales tasks, and helping on the shop floor while maintaining discretion and high service standards.

Responsibilities include client relations, assisting on the floor, packaging, and coordinating with Fashion Advisors and Head Office. English fluency required; additional languages welcome.

Qualifications

• 1-3 years of experience in retail operations or stock roles.
• Knowledge of shipping and receiving processes.
• Customer service oriented with excellent organizational and attention-to-detail skills.
• Strong verbal and written communication; comfortable collaborating with multiple departments.
• Fluent in English; additional language is a plus.

Responsibilities

• Establish and maintain client relationships in-person and by phone; respond promptly to queries.
• Assist on the shop floor: welcome clients, present collections, and escort clients as needed.
• Prepare packaging and assist with gift wrapping; ensure cash and wrap stations are stocked.
• Document and deliver messages to Fashion Advisors; communicate with colleagues and Head Office.
• Support inventory management including shipments, transfers, cycle counts, and after-sales tasks.
• Maintain back-office areas and ensure inventory integrity and organization.

Skills

Customer service

Organization

Attention to detail

Verbal & written communication

Job description

Brobston Group LLC in Vancouver is seeking an administrative and back-of-house support role to assist the sales team at the Holt Renfrew boutique. The position involves inventory management, after-sales tasks, and helping on the shop floor while maintaining discretion and high service standards.

Responsibilities include client relations, assisting on the floor, packaging, and coordinating with Fashion Advisors and Head Office. English fluency required; additional languages welcome.