Billing Specialist - fixed Term

Vialto; London; Hybrid; CAD 29,000 - 31,000; Full time

Job summary

Vialto is seeking a Billing Specialist to support client record creation, information assembly, staff coordination, and invoicing processes. The role operates in a hybrid setup across Canadian time zones, with a 3–6 month contract and an hourly rate in CAD.

The ideal candidate brings a strong MS Office skill set, effective communication, and the ability to manage WIP and client expectations under pressure.

Qualifications

• Interest in upskilling for a digital world and openness to learning new tools.
• Commitment to valuing differences and working with diverse people.
• Providing high quality work and meeting timelines.
• Strong grasp of technology, including MS Office.
• Certifications in office admin, accounting software, PM, or data analysis preferred.
• Effective written and verbal communication with clients.
• Ability to work under pressure while maintaining quality.
• Flexible schedule to cover Canadian time zones.

Responsibilities

• Initiate and create client records: set up and maintain records for all clients.
• Assemble client-provided information: organize information for internal use.
• Reach out to practice staff as required to gather information or resolve issues.
• Help with invoicing and WIP clearance: support invoicing and clear WIP promptly.

Skills

Learning mindset

Diversity & inclusion

Quality & timeliness

MS Office proficiency

Communication

Resilience under pressure

Flexible schedule

Education

Bachelor's degree in Business/Commerce/Finance

Office administration certifications

Accounting software certifications (QuickBooks, SAP)

PM certification (PMP or CAPM)

Excel data analysis certifications

Tools

Microsoft Office

Job description

Job Description

What you’ll create and do:

As a Billing Specialist, responsibilities include but are not limited to:

• Initiate and create client records: Accurately set up and maintain comprehensive records for all clients.
• Assemble client-provided information: Organize and manage the information provided by clients, ensuring it is readily accessible for internal use.
• Reach out to practice staff as required: Collaborate with practice staff to gather necessary information or resolve any issues related to client records.
• Help with invoicing and WIP clearance: Support the invoicing process and ensure that all WIP is cleared in a timely manner.

Qualifications

What you’ll bring to this role

• An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work
• A demonstrated commitment to valuing differences and working alongside diverse people and perspectives
• Committed to providing high quality work and maintaining timelines
• A strong grasp of technology, including MS office and Microsoft Suite of products
• Certifications related to office administration, accounting software (such as QuickBooks or SAP), project management (PMP or CAPM), or data analysis tools (like Microsoft Excel certifications) preferred
• Effective written and verbal communication skills, ability to communicate and manage expectations with clients
• Ability to work effectively under pressure without compromising professional standards or quality of work
• Flexible in terms of work schedule as services all Canadian time zones and overtime is required
• Bachelor's Degree (Preferred): A degree in a relevant field such as Business

Administration, Commerce, Accounting, Finance, or a related discipline

Additional Information

• Please note this is a 3-6 month full-time contract opportunity, starting from Jan 2027 (with the possibility of extension).
• Team members work on a hybrid schedule, in office 2-3 days per week - (mandatory training in the office)
• The Billing Specialist team services all Canadian time zones, therefore extended business hours and overtime will be required during peak periods
• Hourly rate range for this position is CAD $21-$22.50

We are an equal opportunity employer that does not discriminate on the basis of any legally protected status. Please note that AI is used as part of the application process