Bilingual Wellness Front Desk Coordinator Evenings/Weekends

51.CA Media Group; Toronto; On-site; CAD 22,000 - 30,000; Part time

Job summary

Gallery Wellness is seeking a friendly, organized Front Desk Receptionist to join our downtown Toronto clinic on a part-time, on-site basis. The role requires evenings and weekend availability and focuses on delivering exceptional customer service.

You will greet clients, answer inquiries, schedule appointments with Jane App, process payments, and maintain accurate records while supporting daily front desk operations in a fast-paced setting.

Qualifications

• Fluency in English and Mandarin is required.
• Experience in receptionist/administrative roles in clinics, spas, or healthcare is an asset.
• Knowledge of direct billing and insurance claims is an asset.
• Experience with Jane App is an asset.
• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Attention to detail and accuracy.
• Professional, dependable, and responsible.

Responsibilities

• Greet clients and provide a warm, professional first impression.
• Answer phone calls, emails, and client inquiries.
• Schedule and manage appointments using Jane App.
• Process payments and direct billing insurance claims.
• Maintain accurate client records and clinic documentation.
• Support daily administrative and front desk operations.
• Keep the reception area clean, organized, and welcoming.
• Assist practitioners and clients as needed throughout the day.

Skills

Fluent English

Mandarin

Customer service

Communication skills

Organizational skills

Tools

Jane App

Office Suite

Job description

Gallery Wellness is seeking a friendly, organized Front Desk Receptionist to join our downtown Toronto clinic on a part-time, on-site basis. The role requires evenings and weekend availability and focuses on delivering exceptional customer service.

You will greet clients, answer inquiries, schedule appointments with Jane App, process payments, and maintain accurate records while supporting daily front desk operations in a fast-paced setting.