Clinic Administrator (Part-Time)

Health Club Wellness Clinic; Toronto; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

On-site parking

Job summary

Health Club Wellness Clinic in Toronto is hiring a Clinic Administrator to keep daily operations running smoothly and to deliver outstanding patient service. This is a stable, long-term operational role beyond a front desk, requiring punctuality and professionalism.

You will greet patients, handle calls/emails, manage appointments in the EMR, maintain records, process payments, assist with billing, support therapists, and keep the reception area organized.

Qualifications

• Experience in healthcare administration or medical office is preferred.
• Proficient with scheduling and patient records management.
• Familiarity with billing/insurance processing is a plus.

Responsibilities

• Greet patients professionally and create a positive first impression.
• Answer calls and emails and schedule appointments in EMR.
• Maintain accurate, confidential patient records and process payments.
• Assist therapists with administrative tasks and keep reception organized.
• Support basic marketing activities and social media posts.

Skills

Customer service

Scheduling

EMR familiarity

Administrative support

Education

Healthcare admin experience

Tools

EMR software

Job description

Health Club Wellness Clinic is a modern, well-established multidisciplinary rehabilitation clinic conveniently located directly across from Sheppard West Station, with ample free parking for staff and patients.

We are committed to providing an exceptional patient experience through professionalism, efficiency, and compassionate care. Every member of our team plays an important role in maintaining the high standards our patients have come to expect.

We are seeking a dependable, organized, and proactive Clinic Administrator who takes pride in their work, values punctuality, and is looking for a stable, long-term opportunity.

This is much more than a front desk position—it is a key operational role within the clinic. The successful candidate will be trusted to help ensure the clinic runs smoothly while delivering outstanding customer service to our patients.

Required Schedule (Non-Negotiable)

Applicants must be consistently available for the following permanent shifts:

• Monday afternoons
• Wednesday afternoons
• Thursday afternoons
• Saturdays (full day)

Please apply only if you can commit to this schedule on an ongoing basis.

What You'll Do

• Welcome patients professionally and create a positive first impression
• Answer incoming phone calls and emails
• Schedule appointments using our electronic medical record (EMR) system
• Maintain accurate and confidential patient records
• Process patient payments and assist with insurance and direct billing
• Support therapists with administrative and operational tasks
• Keep the reception area organized and running efficiently
• Assist with social media posting and basic marketing initiatives
• Maintain clinic cleanliness and perform laundry duties
• Help ensure the clinic operates smoothly throughout the day

We're Looking For Someone Who Is

• Reliable and consistently punctual
• Friendly, professional, and approachable
• Highly organized with exceptional attention to detail
• Comfortable multitasking in a fast-paced environment
• Able to work independently with minimal supervision
• Calm under pressure and solution-oriented
• Trustworthy and respectful of patient confidentiality
• Seeking a long-term position where they can grow with our clinic

Preferred Qualifications

• Experience working in a healthcare, rehabilitation, dental, or medical office
• Familiarity with EMR software
• Experience with insurance or direct billing
• Strong computer skills and basic technical troubleshooting ability

This Position Is Ideal For Someone Who

• Is looking for stable, long-term employment
• Enjoys working in a professional healthcare environment
• Appreciates consistency and routine
• Takes pride in being dependable and organized
• Wants to become an important part of a close-knit team

Because we invest significant time training each team member, we are looking for someone who is interested in building a long-term career with our clinic rather than temporary employment.

Pay: From $20.00 per hour

Benefits:

• On-site parking

Work Location: In person