Bilingual Pension Admin | Detail‑Oriented & Customer‑Focused

Aplin; Montreal; Sur place; CAD 42 000 - 44 000; Plein temps

Avantages offerts par ce poste

Excellent benefits package

Résumé du poste

Tammy Boyko and Carlan Wilbon with Aplin are partnering with our client to find a reliable and detail-oriented Bilingual Administrative Representative to join their team in Montreal. This is a great opportunity for someone who enjoys working with people, providing customer service, and keeping administrative information accurate and organized.

Salary: $42,000–$44,000 per year, depending on experience; Excellent benefits package available.

Qualifications

• High school diploma with 1–2 years of related administrative, accounting or customer service experience, or an equivalent combination of education and experience.
• Experience as a Bilingual Pension Administrator is an asset however training will be provided
• Bilingual in French and English, with strong written and verbal communication skills in both languages
• Previous customer service experience with a positive, professional, and approachable manner
• Basic proficiency with Microsoft Word and Excel
• Willingness to participate in ongoing training as needed

Responsabilités

• Process and maintain participant / member information, including registrations and updates to personal and demographic information
• Update records when changes occur, including addresses, beneficiary information, and other account details
• Process incoming and returned mail, including researching and following up on invalid or incomplete information
• Contact individuals by phone and email to obtain updated contact information when required
• Respond to telephone and email inquiries in a professional and helpful manner
• Prepare and manage routine correspondence
• Process payments and related administrative documentation
• Scan, organize, and electronically file documents and records
• Process outgoing mail and other administrative correspondence
• Maintain accurate and confidential records in accordance with applicable privacy requirements
• Assist with various administrative tasks and projects as required
• Other administrative duties as assigned

Connaissances

Bilingual in French and English

Customer service experience

Attention to detail

Organization and time-management

Strong communication skills

Confidential information handling

Formation

High school diploma or equivalent

Outils

Microsoft Word

Excel

Description du poste

Tammy Boyko and Carlan Wilbon with Aplin are partnering with our client to find a reliable and detail-oriented Bilingual Administrative Representative to join their team in Montreal. This is a great opportunity for someone who enjoys working with people, providing customer service, and keeping administrative information accurate and organized.

Salary: $42,000–$44,000 per year, depending on experience; Excellent benefits package available.