Full-Time Bilingual Customer Service (French/English) – Winnipeg

Aplin; Winnipeg; On-site; CAD 32,000 - 42,000; Full time

Job summary

Aplin is partnering with our client to recruit bilingual Customer Service Representatives in Winnipeg. This role requires responding to inquiries in French and English across phone, email, and chat, and delivering friendly, knowledgeable service. The team emphasizes a welcoming culture and strong employee benefits.

Applicants must be legally eligible to work in Canada. Six months to one year of relevant experience is preferred, with accommodation available during the recruitment process.

Qualifications

• Fluent in both French and English with strong verbal and written skills.
• Six months to one year in customer service, retail, hospitality, or contact center.
• Good problem-solving and active listening abilities.

Responsibilities

• Answer inquiries by phone, email, and chat in French and English.
• Assist customers with questions about products, services, and processes.
• Address concerns and provide timely, effective solutions.
• Provide professional, friendly, and knowledgeable service.
• Stay updated on products, services, and internal procedures.

Skills

Bilingual French/English

Communication skills

Active listening

Education

High school diploma or equivalent

Job description

Aplin is partnering with our client to recruit bilingual Customer Service Representatives in Winnipeg. This role requires responding to inquiries in French and English across phone, email, and chat, and delivering friendly, knowledgeable service. The team emphasizes a welcoming culture and strong employee benefits.

Applicants must be legally eligible to work in Canada. Six months to one year of relevant experience is preferred, with accommodation available during the recruitment process.