Bilingual Customer Support Pro (EN/FR)

Aplin; Winnipeg; On-site; CAD 32,000 - 42,000; Full time

Job summary

Aplin is partnering with our client to fill immediate, ongoing openings for Bilingual Customer Service Representatives in Winnipeg. These full-time roles require strong English and French communication and a passion for helping customers.

Join a welcoming team with a great culture and benefits. Respond to inquiries by phone, email, and chat in both languages and provide friendly, professional service to resolve questions and concerns promptly.

Qualifications

• Fluent in both French and English, with strong verbal and written communication skills.
• High school diploma or equivalent.
• Six months plus of customer service, retail, hospitality or contact experience.
• Strong communication, problem-solving, and active listening skills.

Responsibilities

• Respond to customer inquiries by phone, email, and chat in both French and English.
• Assist customers with questions related to products, services, and processes.
• Address customer concerns and provide timely, effective solutions.
• Provide professional, friendly, and knowledgeable customer service.

Skills

Bilingual FR/EN

Customer service

Communication

Active listening

Education

High School Diploma

Job description

Aplin is partnering with our client to fill immediate, ongoing openings for Bilingual Customer Service Representatives in Winnipeg. These full-time roles require strong English and French communication and a passion for helping customers.

Join a welcoming team with a great culture and benefits. Respond to inquiries by phone, email, and chat in both languages and provide friendly, professional service to resolve questions and concerns promptly.