Bilingual Member Services Specialist (Contract)

Options Consulting Solutions; Toronto; On-site; CAD 34,440; Part time

Benefits offered by this job

Competitive pay rate ($25/hr)

Career development and learning opportunities

Collaborative team environment

Possibility for contract extension

Job summary

A renowned consulting firm is looking for a Bilingual Member Services Representative in Toronto. This contract role involves providing essential front-line support, processing over 60,000 transactions annually, and ensuring member satisfaction through exceptional customer service. Candidates should be fluent in English and French, possess a college diploma, and have customer service experience. Competitive pay at $25/hr and opportunities for career development are offered.

Qualifications

• Fluency in English and French is mandatory.
• At least one year of customer service and data entry experience.
• Proficiency in MS Office required.

Responsibilities

• Provide front-line support in Member Service Department.
• Process transactions including membership applications.
• Respond to member inquiries and maintain database accuracy.

Skills

Fluency in English and French

Customer service experience

Data entry experience

Knowledge of accounting processes

Proficiency in MS Office

Database management

Education

College diploma in Business Administration

Tools

iMIS database

Job description

A renowned consulting firm is looking for a Bilingual Member Services Representative in Toronto. This contract role involves providing essential front-line support, processing over 60,000 transactions annually, and ensuring member satisfaction through exceptional customer service. Candidates should be fluent in English and French, possess a college diploma, and have customer service experience. Competitive pay at $25/hr and opportunities for career development are offered.