Bilingual Insurance Advisor, Home & Auto (Quebec)

CanadianNanny.ca; Prévost; On-site; CAD 52,000 - 78,000; Full time

Job summary

RBC is seeking a bilingual Licensed Insurance Advisor for Home & Auto to provide insurance advice and options to clients via inbound calls. You’ll deliver empathetic, clear guidance and build strong client relationships while helping meet personal and team sales goals.

You will complete needs assessments, leverage RBC tools, and stay compliant with regulatory requirements as you advise on home and auto policies. This role is designed for a client-centric professional.

Qualifications

• Cross-Selling and advisory skills for insurance products.
• Strong customer service mindset with focus on client outcomes.
• Ability to identify needs and upsell appropriate insurance solutions.

Responsibilities

• Provide insurance advice and solutions to clients based on needs through inbound calls.
• Maintain a positive client experience and resolve concerns at first point of contact.
• Complete personalized needs assessments and reviews using tools and calculators.
• Demonstrate understanding of regulatory risk when underwriting and updating home & auto policies.
• Use procedures effectively during client conversations.
• Cultivate and maintain relationships with partners to work as one RBC team.

Skills

Cross-Selling

Customer Needs

Customer Service

Group Problem Solving

Insurance Product Development

Sales

Education

Quebec Damage Insurance certificate / General Insurance License

Job description

RBC is seeking a bilingual Licensed Insurance Advisor for Home & Auto to provide insurance advice and options to clients via inbound calls. You’ll deliver empathetic, clear guidance and build strong client relationships while helping meet personal and team sales goals.

You will complete needs assessments, leverage RBC tools, and stay compliant with regulatory requirements as you advise on home and auto policies. This role is designed for a client-centric professional.