Bilingual HR Support Specialist — Hybrid

Belron Canada Incorporated

Montreal

Hybrid

CAD 65,000 - 90,000

Full time

8 days ago

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Job summary

Belron Canada Incorporated is seeking an HR Support Specialist to help deliver a seamless employee experience across Canada. You will answer questions about HR policies, payroll, benefits and HR systems, and you will help onboard new hires while ensuring accurate data entry in Workday.

The ideal candidate has 4–5 years in HR support, is fluent in French and English, and is proficient with Workday and Microsoft 365.

Qualifications

College diploma or Bachelor’s degree in HR or Business Administration.
4–5 years of experience in an HR support role.
Fluency in French and English to support teams across Canada.
Good working knowledge of Workday, employee lifecycle processes and a tiered HR service delivery model.
Proficiency in Microsoft 365 and ability to produce reports and document procedures.
Knowledge of Canadian employment standards and confidentiality principles.
Strong service mindset, excellent communication, collaborative approach.
Attention to detail and ability to work independently with strong organization.

Responsibilities

Answer questions about HR policies and programs, payroll, benefits and HR systems; resolve requests or escalate to appropriate teams within required timelines.
Support onboarding and ensure accurate data entry in Workday.
Process and validate HR transactions; prepare employment letters and maintain electronic records.
Create/update knowledge base articles and train team members on new processes.
Produce reports and analyse request volumes, resolution times and employee satisfaction.
Contribute to HR projects and provide administrative backup for absence management and learning activities.