Bilingual Human Resources Manager

United Services Group; Mississauga; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Pension plan

Job summary

United Services Group in Canada is seeking a bilingual HR Generalist to support the full employee lifecycle in a fast-paced environment. You’ll work as a trusted advisor to employees and leaders, building inclusive HR practices while ensuring compliance and high performance.

Responsibilities include leading recruitment, onboarding, training, and payroll updates; guiding on employee relations; maintaining HR documentation; and collaborating with external agencies to attract talent.

Qualifications

• 5+ years of progressive HR experience in a Canadian setting.
• Experience with Quebec pay equity and French language requirements is a plus.
• Knowledge of Ontario and Quebec labour laws.

Responsibilities

• Lead full-cycle recruitment from sourcing to onboarding.
• Deliver onboarding, training, and orientation programs.
• Support employees from hire to exit and manage HR data.
• Provide guidance on employee relations and performance issues.
• Lead investigations and resolve conflicts with professionalism.
• Coach leaders on people management and HR best practices.
• Maintain job descriptions, salary structures, and HR docs.
• Manage HRIS data, payroll updates, attendance, and reporting.
• Administer compensation, benefits, and recognition programs.

Skills

Bilingual: English & French

Strong communication

HR policy knowledge

Education

Post-secondary HR education

Tools

HRIS software

Payroll systems

Reporting tools

Job description

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Join Our Team

We’re looking for a dynamic and people-focused Bilingual HR Generalist to join our team. In this role, you’ll be a trusted advisor to employees and leaders, supporting the full employee lifecycle while driving inclusive, compliant, and high-performing HR practices.

We’re passionate about building strong workplace relationships, improving processes, and making a meaningful impact in a fast-paced environment—this is the opportunity for you.

What You’ll Do

Shape the Employee Experience

• Lead full-cycle recruitment, from sourcing to onboarding
• Deliver engaging onboarding, training, and orientation programs
• Support employees throughout their journey, from hire to exit

Be a Trusted HR Partner

• Provide guidance on employee relations, performance, and workplace concerns
• Lead investigations and support conflict resolution with professionalism and empathy
• Coach leaders on best practices and people management
• Manage HRIS data, payroll updates, attendance, and reporting
• Administer compensation, benefits, and recognition programs
• Maintain job descriptions, salary structures, and HR documentation

Ensure Compliance & Best Practices

• Support compliance with Quebec pay equity and French language requirements
• Act as a subject matter expert on applicable labour regulations
• Manage decree respecting building services employees in province of QC (training will be provided)
• Develop and communicate clear, effective HR policies and processes

Support a Thriving Workplace

• Contribute to health & safety initiatives and committee activities
• Build partnerships with agencies and schools to attract top talent
• Help create a positive culture through engagement programs and events

What You Bring

• Bilingual in English and French (required)
• Post-secondary education in HR or a related field
• 5+ years of progressive HR experience
• Strong knowledge of employment standards and Quebec and Ontario labour legislation
• A collaborative, solutions-focused mindset with strong communication skills

Why Join Us

• Make a real impact on employee experience and organizational culture
• Work in a collaborative, supportive, and fast-paced environment
• Grow your HR expertise across a wide range of functions
• Be part of a team that values integrity, teamwork, and continuous improvement

Additional Details

• Occasional travel may be required
• Opportunity to lead presentations and training sessions