Bilingual Front Desk & Office Admin Specialist

Ottawa Senators; Ottawa; On-site; CAD 28,000 - 40,000; Full time

Benefits offered by this job

Free on-site parking

Job summary

The Ottawa Senators are seeking a Receptionist & Office Administrator to welcome visitors and support daily operations at the Canadian Tire Centre in Ottawa, Ontario. You will balance front desk duties with administrative tasks and help keep offices running smoothly.

The ideal candidate is bilingual in French and English, calm under pressure, and capable of multitasking across calls, mail, scheduling, and meetings.

Qualifications

• Bilingual in French and English is required.
• 2-4 years of previous experience in a front-desk or receptionist role.
• Excellent telephone etiquette and communication skills
• Ability to remain calm and effective under pressure and manage competing priorities.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Provide exceptional customer service to all visitors, ensuring a warm and professional first impression.
• Greet clients and notify appropriate team members of their arrival.
• Answer and direct incoming calls through the main switchboard in a courteous and efficient manner.
• Respond to general inquiries or route them to the appropriate staff member.
• Monitor and manage voicemail messages, ensuring timely responses or redirection.
• Maintain reception area, boardrooms, front office, and kitchen as clean and presentable.
• Manage the general email inbox, responding directly or forwarding messages as needed.
• Maintain up-to-date reception manuals and shared resources.
• Manage boardroom calendars and coordinate meeting logistics.

Skills

Bilingual in French and English

Excellent telephone etiquette

Strong written and verbal comms

Microsoft Office proficiency

Tools

Excel

Word

Outlook

PowerPoint

Job description

The Ottawa Senators are seeking a Receptionist & Office Administrator to welcome visitors and support daily operations at the Canadian Tire Centre in Ottawa, Ontario. You will balance front desk duties with administrative tasks and help keep offices running smoothly.

The ideal candidate is bilingual in French and English, calm under pressure, and capable of multitasking across calls, mail, scheduling, and meetings.