Bilingual Administrative Coordinator

University of Ottawa; Ottawa; On-site; CAD 57,000 - 72,000; Full time

Job summary

University of Ottawa is seeking a capable Administrative Support professional to assist in the Student Affairs, Operations & Exam Centre. The role supports departmental operations, data entry, scheduling, and customer service, while ensuring policy compliance.

Ideal candidates bring postsecondary education in admin/office tech, 2+ years of experience, and bilingual proficiency in French and English to excel in this dynamic, university environment.

Qualifications

• Postsecondary education in administration and office technology; or an equivalent combination of education and work experience.
• Minimum two years of demonstrated experience in a similar role.
• Bilingualism in French & English with proficiency in both languages (Low Advanced or higher).
• Experience with Windows, word processing, spreadsheets, databases, internet and email.
• Excellent communication, interpersonal and customer service skills.
• Experience interpreting, explaining and applying policies and regulations.
• Experience in bilingual administrative writing.
• Experience producing reports.
• Ability to produce high quality work under pressure with strict deadlines.
• Initiative, self-reliance and good judgment.
• Strong organizational skills.

Responsibilities

• Assists with and performs a variety of tasks to support the administrative operations of a department, program or event, while ensuring compliance with applicable policies and procedures.
• Administrative Tasks: entering and updating data, drafting and preparing documents, and managing schedules and mail.
• Meeting Organization: supports organizing meetings and events, reserves rooms, catering, and prepares agendas and documents.
• Customer Service: welcomes visitors, responds to information requests, guides through internal procedures.
• Purchasing and Inventory Control: makes decentralized purchases and manages inventory.
• Reporting: provides simple reports on activities to support operations and planning.
• Records Management: maintains filing and confidentiality of records.
• Documentation: drafts and updates internal procedures and systems documents.
• Coordination of Junior Workers: delegates tasks to Work-Study Program students when needed.

Skills

Bilingual French & English

Excellent communication & customer服务

Policy interpretation & application

Bilingual administrative writing

Report production

Initiative & good judgment

Strong organizational skills

Education

Postsecondary education in administration & office technology

Job description

University of Ottawa is seeking a capable Administrative Support professional to assist in the Student Affairs, Operations & Exam Centre. The role supports departmental operations, data entry, scheduling, and customer service, while ensuring policy compliance.

Ideal candidates bring postsecondary education in admin/office tech, 2+ years of experience, and bilingual proficiency in French and English to excel in this dynamic, university environment.