Bilingual (English and French) Ratings Administrator, Risk Assessment and Reporting

Johnston Group Inc.; Winnipeg; Hybrid; CAD 42,000 - 62,000; Full time

Job summary

Johnston Group Inc. is seeking a driven administrative support professional to represent our benefit plans and assist in pricing new and existing business. The role involves close collaboration with advisors and internal teams, using strong communication skills in English and French.

You will manage emails and calls, handle fast-paced tasks, and apply solid MS Office and Excel abilities. A background in insurance or financial services is preferred.

Qualifications

• Fluency in English and French; strong communication skills.
• 2+ years of admin or client service experience, preferably in insurance/financial services.
• Proficiency with MS Office; Excel skills; knowledge of SQL is an asset.
• Excellent time management, analytical and problem-solving abilities.
• Detail-oriented with the ability to work in a fast-paced environment.
• Strong project management and multitasking capabilities.

Responsibilities

• Represent Chambers of Commerce Group Insurance Plan and Johnston Group plans to advisors and clients.
• Assist in pricing new and existing business.
• Communicate with advisors via email and phone; build positive relationships.
• Maintain organization and time management in a high-volume setting.

Skills

Bilingual English/French

Tools

MS Office

SQL (basic)

Job description

Johnston Group provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of Canada’s Best Managed Companies and was named one of Manitoba’s Top Employers. We support a positive work atmosphere where we value the diversity in the people we serve and are looking for talent who will contribute to our diverse and inclusive workplace; where individual differences are recognized, appreciated, and respected. JG believes in giving back and contributes significantly to local health, arts, sports, and other community organizations.

As the successful candidate, you will represent Chambers of Commerce Group Insurance Plan®, as well as other plans administered at Johnston Group, as you work closely with advisors and internal team members to assist in pricing new and existing business.

Reporting to the Manager, Risk Assessment and Reporting, you will communicate with advisors through email and phone calls using your natural ability to grow positive relationships. This position requires excellent time management and strong communication skills (written and verbal) with fluency in English and French.

*Hybrid working model based out of our Winnipeg, MB office, with three days in-office per week.

Qualifications:

• Excellent verbal and written communication skills, ability to effectively convey information and build relationships with fluency in English and French
• 2+ years of relevant experience in an administrative or client service support role, ideally in insurance or financial services
• MS Office experience with intermediate Excel skills (experience with basic SQL statements is an asset)
• Exceptional decision-making, analytical and problem-solving skills
• High level of attention to detail and accuracy
• Excellent time management and organizational skills with the proven ability to work in an extremely fast-paced environment
• Strong project management skills with a demonstrated ability to multi-task
• Helpful attitude and an eagerness to learn new programs, systems and skills

The successful candidate must be legally eligible to work in Canada. We thank all applicants for their interest. Please note that only those selected for an interview will be contacted.

JG welcomes the opportunity to provide accommodation throughout the selection process. Please contact us to discuss your requirements by email at [e-mail] or by phone at 204-774-6677, ext 605.