Bilingual Ecommerce Web Specialist (AI & SAP)

Messer Americas; Mississauga; On-site; CAD 78,000 - 104,000; Full time

Benefits offered by this job

Great Place to Work

Paid time off

Career growth opportunities

Referral program

Employee discounts

Job summary

Messer Americas is seeking an eCommerce Web Specialist for its B2B WebShop in Mississauga. You will drive onboarding, adoption campaigns, content optimization, and day-to-day digital support, collaborating with Sales, Marketing, Customer Service, and IT.

Ideal candidates bring a bachelor’s degree in Information Systems or Technology, 2+ years’ experience, strong analytics, and fluency in English and French. SAP, Salesforce, and analytics tools are assets.

Qualifications

• Bachelor’s degree in Information Systems / Technology.
• Fluency in English and French is essential.
• Minimum of 2 years of relevant experience.
• Excellent analytical and communication skills.

Responsibilities

• Support customer onboarding, adoption initiatives, and SEO hygiene.
• Identify ideal customers and assist with onboarding and outreach campaigns.
• Deliver customer and internal training sessions on platform usage.
• Create tutorials and self-service learning materials.
• Monitor platform performance and identify improvement opportunities.
• Support testing, issue tracking, and coordination with development teams.
• Assist with day-to-day platform operations and inbox management.

Skills

Analytical thinking

Bilingual English/French

Excellent communication

Education

Bachelor’s degree in Information Systems / Technology

Tools

SAP ERP

Salesforce

HubSpot

Google Analytics

SEMrush

Microsoft Office (Word/Excel/PowerPoint/Teams)

Job description

Messer Americas is seeking an eCommerce Web Specialist for its B2B WebShop in Mississauga. You will drive onboarding, adoption campaigns, content optimization, and day-to-day digital support, collaborating with Sales, Marketing, Customer Service, and IT.

Ideal candidates bring a bachelor’s degree in Information Systems or Technology, 2+ years’ experience, strong analytics, and fluency in English and French. SAP, Salesforce, and analytics tools are assets.