Customer Service Specialist — Call Centre & Communications

Aplin; Winnipeg; On-site; CAD 42,000 - 54,000; Full time

Job summary

Aplin is hiring for a Communications Assistant in Winnipeg, Manitoba. The role involves implementing communication strategies, acting as a spokesperson, and handling customer inquiries.

You will maintain records and perform general office duties in a fast-paced environment. Requirements include a secondary school certificate and 1–2 years of related experience, with strong English communication skills and proficiency in MS Office and database software.

Qualifications

• Secondary school graduation certificate is required.
• 1 year to less than 2 years of experience.
• Experience in a call centre is preferred.

Responsibilities

• Implement communication strategies and programs.
• Act as spokesperson for the organization.
• Answer written and oral inquiries.
• Answer inquiries and provide information to customers.
• Maintain records and statistics.
• Perform general office duties.
• Answer clients' inquiries and provide information.

Skills

Excellent oral communication

Client focus

Efficient interpersonal skills

Team player

Organized

Education

Secondary (high) school graduation certificate

Tools

Database software

MS Office

Job description

Aplin is hiring for a Communications Assistant in Winnipeg, Manitoba. The role involves implementing communication strategies, acting as a spokesperson, and handling customer inquiries.

You will maintain records and perform general office duties in a fast-paced environment. Requirements include a secondary school certificate and 1–2 years of related experience, with strong English communication skills and proficiency in MS Office and database software.