Bilingual Customer Service Representative

Beyond Bilingual Inc.; Mississauga; On-site; CAD 51,000 - 63,000; Full time

Benefits offered by this job

Medical 100%

Dental 100%

RRSP 6%

Tuition Reimbursement

3 Weeks Vacation

Not a call center

Job summary

Beyond Bilingual Inc. in Mississauga is seeking a bilingual Customer Service Representative to be the first voice for the company. The role focuses on email communications, delivering timely and accurate information about products and services.

Fluent in English and French is a must, with overtime flexibility. We offer strong benefits, tuition reimbursement, vacation, and RRSP matching as part of a customer-focused team committed to service and teamwork.

Qualifications

• Fluent in English and French is required.
• Ability to handle customer emails promptly and accurately.
• Demonstrates teamwork and values-driven service.

Responsibilities

• Provide timely, accurate information to customers via email regarding products and services.
• Serve as ambassador for Beyond Bilingual Inc. and maintain customer satisfaction.

Skills

Bilingual EN/FR

Overtime flexibility

Customer service

Teamwork

Job description

Location: Mississauga Salary: up to $57K + bonus Hours: 9:30 am - 6:00 pm or 8:00 am - 5:00 pm Our client is a global manufacturer of Medical equipment, a leader in their Industry.

The Customer Service Representative ("CSR") position is a bilingual position which acts as ambassador and first voice of The Company to serve the customers. The CSR ensures timely and accurate information is provided to customers in response to queries on products and services.

Benefits Include:

• Medical (100%) Dental (100%) RRSP (6% contribution)
• $3000 Tuition Reimbursement
• 3 Weeks' Vacation
• Not a call center! Mainly emails

• Fluently bilingual (English/French) - a must.
• Flexibility to work overtime to meet business needs.
• Service oriented - understands the value of the customer and works to fulfill the company's commitment to service.
• Understands the value of teamwork learns and lives by the company's values.