Bilingual Customer Care Team Lead - Onsite Growth Opportunity

Beyond Bilingual Inc.; Mississauga; On-site; CAD 48,000 - 80,000; Full time

Benefits offered by this job

Health and dental benefits

Mental wellness support

Retirement contributions

Wellness reimbursement

Education assistance

Paid time off

Team events and celebrations

Recognition programs

Job summary

Beyond Bilingual Inc. in Mississauga is seeking a Bilingual Customer Care Team Lead. This full-time, on-site role supports a growing team and ensures exceptional customer experience.

Primary hours are 9am-5pm, Monday to Friday, in a 40-hour week, reporting to the Customer Care Team Supervisor, with salary up to CAD 80,000 plus a 7% annual bonus. The company offers comprehensive benefits including health and dental, mental wellness support, retirement contributions, wellness reimbursements,

Qualifications

• Bilingual in French and English.
• Strong leadership and prioritization abilities.
• Coaching and mentoring skills.
• Excellent written and verbal communication.
• Ability to multi-task and manage time-sensitive workloads.

Skills

Bilingual (French/English)

Leadership

Coaching & Mentoring

Communication

Multi-tasking

Prioritization

Team collaboration

Organization

Self-starter

Adaptability

Problem solving

Job description

Beyond Bilingual Inc. in Mississauga is seeking a Bilingual Customer Care Team Lead. This full-time, on-site role supports a growing team and ensures exceptional customer experience.

Primary hours are 9am-5pm, Monday to Friday, in a 40-hour week, reporting to the Customer Care Team Supervisor, with salary up to CAD 80,000 plus a 7% annual bonus. The company offers comprehensive benefits including health and dental, mental wellness support, retirement contributions, wellness reimbursements,