Bilingual Customer Care Specialist (Hybrid Contract)

Kohl & Frisch Limited; Toronto; Híbrido; CAD 48.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Descripción de la vacante

Kohl & Frisch Limited is seeking a Bilingual Customer Service Representative in Concord, Ontario, to handle order entry and resolve customer issues with professionalism. The role emphasizes proactive follow-up and strong communication within a healthcare-focused distribution environment.

The position is full-time with a hybrid work setup on a 12-month contract, requiring a high school diploma and prior customer service or call center experience.

Formación

• High school diploma or equivalent required.
• Previous customer service or call centre experience is an asset.
• Strong communication and interpersonal skills required.
• Ability to manage a high volume of calls with professionalism.

Responsabilidades

• Handle order entry and resolution of customer inquiries.
• Own customer issues, provide proactive follow-up and maintain service quality.

Conocimientos

Customer service experience

Call center experience

Communication skills

Team player

Independent worker

Educación

High school diploma

Herramientas

Microsoft Office

Descripción del empleo

Kohl & Frisch Limited is seeking a Bilingual Customer Service Representative in Concord, Ontario, to handle order entry and resolve customer issues with professionalism. The role emphasizes proactive follow-up and strong communication within a healthcare-focused distribution environment.

The position is full-time with a hybrid work setup on a 12-month contract, requiring a high school diploma and prior customer service or call center experience.