Bilingual Contracts & Programs Support Specialist

WCG Services; Ottawa; On-site; CAD 55,000 - 60,000; Full time

Benefits offered by this job

Competitive salary $55,000 to $60,000

Learning and development opportunities

Generous time off policy

Diverse and inclusive workplace

Job summary

WCG Services in Ottawa, ON is seeking a Business Support Specialist for a fixed-term role starting Nov 1, 2026, with status ending Feb 2, 2027. The position ensures contract management support, data analysis, and collaboration with internal and external stakeholders to improve program efficiency and outcomes.

The role requires 3+ years in office administration, bilingual English/French, and strong organizational skills.

Qualifications

• 3+ years’ experience in office management or administration.
• Bilingual in English and French.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent customer service, diplomacy, and interpersonal skills.
• Able to work independently with minimal supervision.
• Solid problem solving, prioritizing, and multi-tasking skills.
• Confidentiality and codes of conduct; must submit for a criminal record check.
• Willing to travel to Peel, York, Toronto and Ottawa regions.

Responsibilities

• Perform administrative tasks and provide general support for the Contract Management team.
• Draft communications to external partners in both official languages.
• Coordinate logistics and provide administrative support for events (in-person and virtual).
• Organize file management and improve efficiencies in document storage infrastructure.
• Prepare and analyze reports and share with the appropriate team members.
• Support continuous improvement initiatives to boost program efficiency and client outcomes.
• Monitor reporting and contractual compliance; act as internal contact for partner relations.

Skills

Office management

Administration

Bilingual EN/FR

Customer service

Independent work

Tools

Microsoft Office

Excel

Social media

Job description

WCG Services in Ottawa, ON is seeking a Business Support Specialist for a fixed-term role starting Nov 1, 2026, with status ending Feb 2, 2027. The position ensures contract management support, data analysis, and collaboration with internal and external stakeholders to improve program efficiency and outcomes.

The role requires 3+ years in office administration, bilingual English/French, and strong organizational skills.