Bilingual CLO Manager (12-Month Contract)

KPMG Canada; Toronto; Remote; CAD 73,000 - 110,000; Full time

Job summary

KPMG Canada is seeking a Bilingual CLO Manager for a 12-month contract. The role involves managing external resources, advising Hiring Managers, and handling complex cases across Canada. The ideal candidate will have over 5 years of experience in contingent workforce management and be bilingual in English and French. This virtual position allows for flexibility with occasional office visits.

Qualifications

• 5+ years’ experience with contract labor or contingent workforce management.
• Bilingual in English and French.
• Experience drafting and negotiating third-party agreements.

Responsibilities

• Advising and supporting Hiring Managers in engaging external resources.
• Managing complex cases and escalations independently.
• Conducting due diligence and maintaining case documentation.

Skills

Communication

Attention to detail

Organization

Education

College or University degree in a relevant field

Tools

MS Office

Flextrack

ServiceNow

Job description

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Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric approach to engaging external resources, while balancing the commercial needs of the business with risk mitigation. This is achieved by:

• Utilizing internal contingent workforce experts who stay current on market intelligence.
• Acting as trusted advisors, educating and challenging the status quo, and advising on creative solutions.
• Delivering a customer-centric approach by minimizing administrative efforts, anticipating needs, and collaborating closely with Hiring Managers.

Location

Anywhere in Canada considered; virtual work opportunity (1-2 days in office per month may be required).

What You Will Do

Reporting to the Leader of the CLO, the Contract Manager will manage processes and resolve challenges related to external resources across Canada, handling over 1000+ external resource cases annually. Responsibilities include:

• Advising and supporting Hiring Managers in engaging external resources.
• Managing complex cases and escalations independently.
• Handling contract revisions, risk assessments, change management, and managing relationships.
• Partnering with legal, risk management, procurement, and other experts on various compliance and contractual matters.
• Managing high-risk cases involving legislative compliance, security, and other regulatory requirements.

Responsibilities include

• Promoting the CLO’s brand through a customer-centric approach.
• Managing cases in KPMG’s vendor system (Flextrack), including training stakeholders.
• Conducting due diligence and maintaining case documentation.
• Managing complex and high-risk cases, including contract negotiations and risk assessments.
• Supporting continuous improvement initiatives and project work.
• Responding to inquiries, providing reports, and managing stakeholder relationships.

Qualifications

• College or University degree in a relevant field.
• 5+ years’ experience with contract labor or contingent workforce management.
• Experience drafting and negotiating third-party agreements.
• Exposure to immigration and legal matters related to resourcing.
• Bilingual in English and French, with strong communication skills.
• Ability to act as a trusted advisor and manage multiple stakeholders.
• Attention to detail, organization, and ability to work in a fast-paced environment.
• Proficiency with MS Office, especially Excel; experience with ServiceNow and Flextrack is an asset.

Additional Information

This role offers a salary range of $73,000 to $109,500, with potential bonuses, based on experience and location. KPMG values diversity and inclusion and provides accommodations during the recruitment process.