Bilingual CLO Manager (12-Month Contract)

KPMG Canada; Kelowna; Remote; CAD 73,000 - 110,000; Full time

Job summary

Join KPMG as a Bilingual CLO Manager on a 12-month contract. You'll oversee external resource management and provide strategic support to hiring managers, requiring strong negotiation skills and fluency in English and French. The position offers a competitive salary, potential bonuses, and a commitment to diversity and inclusion.

Qualifications

• 5+ years’ experience with contract labor or contingent workforce management.
• Bilingual in English and French.
• Experience drafting third-party agreements.

Responsibilities

• Advising Hiring Managers on engaging external resources.
• Managing complex contract revisions and risk assessments.
• Handling high-risk compliance matters.

Skills

Communication

Stakeholder Management

Negotiation

Attention to Detail

Education

College or university degree in a relevant field

Tools

MS Office

Flextrack

ServiceNow

Job description

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Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric positive approach to engaging external resources. This involves balancing the commercial needs of the business with mitigating risk to the firm. This mandate is achieved by :

• Utilizing internal contingent workforce expert practitioners, who continuously expand their skills and remain up-to-date on market intelligence.
• Acting as trusted advisors, to educate, challenge the status quo, and advise the business on creative approaches to find the right solutions.
• Delivering a customer-centric approach to the business and external resources by minimizing administration efforts, anticipating their needs, projecting a ‘how can I help you’ attitude, and actively collaborating with Hiring Managers to deepen relationships.

Location

Anywhere in Canada will be considered; this is a virtual work opportunity with 1-2 days in the office per month for meetings.

What You Will Do

Reporting to the Leader of the Contract Labour Office (CLO), the Contract Manager will execute processes and solve challenges related to external resources during setup, on contract, renewal, or departure, across all functions and locations in Canada. The CLO processes over 1000 external resources annually, ranging from individual contractors to multi-million dollar organizations. Responsibilities include :

• Advising and supporting Hiring Managers in engaging external resources.
• Handling complex cases, escalations, and requests independently.
• Managing complex contract revisions, risk assessments, change management, and difficult relationships.
• Addressing matters related to classification, conflicts of interest, immigration, taxation, data security, and more, often partnering with internal experts and external providers.
• Managing high-risk cases involving legislative and regulatory compliance, legal, tax, immigration, and security issues.

Additional Responsibilities

• Promoting the CLO’s internal brand through a customer-centric approach.
• Managing cases within KPMG’s vendor management system (Flextrack), including training others.
• Conducting due diligence, educating stakeholders, maintaining communication, and documentation.
• Handling complex negotiations, drafting clauses, and managing challenging relationships.
• Supporting continuous improvement initiatives and participating in projects.
• Responding to inquiries, providing reports, and leading educational sessions.

What You Bring To The Role

• College or university degree in a relevant field.
• 5+ years’ experience with contract labor or contingent workforce management.
• Experience drafting third-party agreements and liaising with multiple parties.
• Exposure to immigration matters related to resourcing.
• Bilingual in English and French, with excellent communication skills.
• Ability to act as a trusted advisor, manage multiple stakeholders, and pay attention to detail.
• Proficiency in MS Office, especially Excel; experience with ServiceNow and Flextrack is an asset.
• Legal training or experience is a plus.

Additional Information

This position offers a salary range of $73,000 to $109,500, with potential bonuses and a comprehensive rewards package. KPMG values diversity and is committed to an inclusive, accessible workplace. Adjustments and accommodations are available upon request throughout the recruitment process.

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