Bilingual Client Support & Analytics Specialist

AutoTrader.ca; Toronto; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Gym discounts

Employee and Family Assistance program

Virtual wellness events

Conferences & training budget

Regular internal training programs

Job summary

A leading automotive marketplace in Toronto is looking for a Bilingual Client Support Specialist for a one-year temporary position. You'll provide essential customer support, acting as a primary contact for clients while resolving inquiries and optimizing account information. The ideal candidate should possess excellent communication skills in English and French, along with strong analytical and organizational abilities. This role includes benefits from day one, emphasizing a supportive work environment.

Qualifications

• Requires strong communication skills in English and French.
• Must handle client concerns with urgency and detail.
• Organizational skills necessary to manage multiple tasks.

Responsibilities

• Provide day-to-day customer support for clients.
• Investigate concerns and inquiries from clients.
• Prepare sales presentations and analyze reports.
• Communicate and troubleshoot account issues.

Skills

Detail-oriented

Customer focused

Organizational skills

Self-motivated

Verbal communication in English

Written communication in French

Analytical skills

MS Office experience

Education

College diploma

Tools

Excel

Job description

A leading automotive marketplace in Toronto is looking for a Bilingual Client Support Specialist for a one-year temporary position. You'll provide essential customer support, acting as a primary contact for clients while resolving inquiries and optimizing account information. The ideal candidate should possess excellent communication skills in English and French, along with strong analytical and organizational abilities. This role includes benefits from day one, emphasizing a supportive work environment.