Bilingual Associate Manager: Disability Claims Lead, Remote

Manulife group; Alberta; Teletrabalho; CAD 66 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Incentive programs

Comprehensive benefits

Retirement savings plans

Resumo da oferta

Manulife CAF LTD and SISIP Life Team is seeking a bilingual Associate Manager to lead the CAF LTD unit, ensuring effective disability management practices and high-quality claims support for veterans transitioning to civilian life.

The role requires a strong people leadership background, 2–3 years of supervisory experience, and excellent English and French communication. You will mentor case managers, drive service outcomes and collaborate with stakeholders to achieve positive results.

Qualificações

• Minimum 2-3 years of supervisory experience.
• Strong knowledge of Group Disability adjudication and case management.
• Excellent written and spoken English and French communication.
• Post-secondary education in health sciences is helpful.

Responsabilidades

• Monitor workflow management, conduct performance management, and hire staff.
• Ensure effective disability management practices are used appropriately.
• Provide technical support and guidance on complex claims issues.
• Contribute to quality reviews identifying strengths and opportunities.
• Mentor and support case managers to achieve positive outcomes.
• Develop relationships with stakeholders through effective communication.
• Drive business and service outcomes.

Conhecimentos

Leadership

Supervisory experience

Bilingual English/French

Disability adjudication

Case management

Medical terminology

Staff training

Relationship building

Formação académica

Health sciences degree

Ferramentas

MS Word

Excel

Outlook

Descrição da oferta de emprego

Manulife CAF LTD and SISIP Life Team is seeking a bilingual Associate Manager to lead the CAF LTD unit, ensuring effective disability management practices and high-quality claims support for veterans transitioning to civilian life.

The role requires a strong people leadership background, 2–3 years of supervisory experience, and excellent English and French communication. You will mentor case managers, drive service outcomes and collaborate with stakeholders to achieve positive results.