Benefit and Pension Coordinator

Finning International Inc.; Edmonton; On-site; CAD 65,000 - 82,000; Full time

Benefits offered by this job

Employee recognition programs

Employee perks and discounts

Service awards

Job summary

Finning Canada is hiring a Pension & Benefits Coordinator in Edmonton, AB. You will administer benefits and pension programs, maintain data accuracy in Workday, and guide employees through enrollment and changes. The role requires collaboration with HR, Payroll, carriers, and leaders to ensure compliant, efficient programs.

Experience with pensions, benefits, and HRIS is essential. This position supports employee recognition initiatives and perks programs, contributing to a positive workplace

Qualifications

• Postsecondary education in HR, Business Admin, or related field.
• 2–4 years in benefits/pension administration or HR operations.
• Knowledge of pension/benefits legislation and administration practices.
• Experience in a unionized environment is an asset.
• Proficiency with MS Office; Workday or HRIS experience preferred.

Responsibilities

• Administer benefits and pension programs across the employee lifecycle.
• Audit and maintain pension/benefits records in Workday for accuracy.
• Guide employees through enrollment, coverage options, and changes.
• Support system enhancements and testing for benefits administration.
• Audit data, investigate discrepancies, and coordinate data updates.
• Manage employee records, archiving, and retention activities.
• Serve as the primary contact for pension/benefits inquiries via multiple channels.
• Collaborate with carriers, HR, Payroll, and vendors to resolve issues.
• Support recognition, rewards programs, and employee perks initiatives.

Skills

Attention to detail

Strong organizational skills

Excellent communication

Education

HR / Business Administration degree or related

Tools

Workday/HRIS

Excel

Outlook

Job description

Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Pension & Benefits Coordinator Location: Edmonton, AB | Permanent Full-Time

Are you passionate about helping employees navigate benefits and pension programs while delivering exceptional service? Finning Canada is seeking a detail-oriented and customer-focused Pension & Benefits Coordinator to play a key role in supporting the employee experience across the organization. In this role, you'll be the trusted point of contact for pension and benefits inquiries, ensuring employees receive timely, accurate support while maintaining the integrity of our benefits and pension programs. Working closely with HR, Payroll, benefit carriers, and business leaders, you will help administer programs, manage data accuracy, support employee recognition initiatives, and contribute to a positive and engaging workplace experience.

Job Description:

Why Apply?

Make a meaningful impact on the employee experience at one of Canada's leading organizations. Be a key contributor within a collaborative HR team that values service excellence and continuous improvement. Gain exposure to pension administration, benefits operations, HR systems, employee recognition, and rewards programs. Work with a diverse group of employees, leaders, and external partners across the business. Build your expertise in HR operations, benefits administration, and employee programs while supporting a dynamic workforce.

What You'll Do

Benefits & Pension Administration

• Administer employee benefits and pension programs throughout the employee lifecycle, including new hires, qualifying life events, job changes, leaves, retirements, and terminations.
• Audit and maintain benefits and pension records within Workday to ensure data accuracy and compliance.
• Guide employees through enrollment processes, coverage options, eligibility requirements, and program changes.
• Support ongoing system enhancements, updates, and testing activities related to benefits administration.

Data Management, Reporting & Compliance

• Conduct regular audits of pension and benefits data, contributions, premium arrears, and eligibility records.
• Investigate and resolve discrepancies in partnership with Payroll, HR teams, and external providers.
• Generate reports and coordinate data updates to maintain program integrity and compliance.
• Manage electronic and physical employee records, including file retrieval, archiving, and retention activities.

Employee & Vendor Support

• Serve as the primary point of contact for employee pension and benefits inquiries through email, phone, and other communication channels.
• Provide clear guidance on plan coverage, eligibility, policies, and processes.
• Partner with carriers, vendors, HR, Payroll, and Disability Management teams to resolve issues and improve employee outcomes.
• Support employees and families through sensitive situations, including disability and life insurance claims.

Rewards, Recognition & Employee Perks

• Coordinate Finning's employee recognition and service award programs.
• Manage gift card distribution, service awards, employee communications, and vendor coordination.
• Support employee perks and discount programs, maintaining internal postings and collaborating with vendors and stakeholders on new offerings.
• Contribute to initiatives that enhance employee engagement and recognition across the organization.

What We're Looking For

• Postsecondary education in Human Resources, Business Administration, or a related field (or equivalent combination of education and experience).
• 2-4 years of experience in benefits administration, pension administration, HR operations, or a related area.
• Knowledge of pension and benefits legislation, policies, and administration practices.
• Experience supporting employees within a unionized environment is considered an asset.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.
• Experience working with Workday or other HRIS platforms is preferred.

Key Competencies

• Exceptional attention to detail and commitment to data accuracy.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Ability to navigate confidential and sensitive employee matters with professionalism and empathy.
• Strong analytical and problem-solving capabilities.
• Collaborative mindset with a passion for delivering a positive employee experience.
• Commitment to continuous learning and professional development.

Join Finning

At Finning, you'll have the opportunity to support programs that directly impact employees' wellbeing, recognition, and overall workplace experience. If you're detail-oriented, service-driven, and looking to grow your career in HR operations, benefits, and pension administration, we'd love to hear from you. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

OUR DIVISIONS

Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.