Bell Person/ Valet Attendant

Cherry Valley Hotel; Halifax; On-site; CAD 19,000 - 25,000; Full time

Job summary

The Westin Nova Scotian in Halifax is seeking a friendly Valet Attendant / Bellperson to warmly welcome guests, assist with luggage, and park vehicles with care. This fast-paced, guest-facing role emphasizes safety, service, and a polished arrival and departure experience.

You will greet guests, escort them to rooms, provide local recommendations, and uphold high standards of appearance and SOPs while supporting a memorable stay for every guest.

Qualifications

• Prior hotel/valet or guest service experience preferred.
• Valid driver's license with clean driving record.
• Ability to operate automatic and manual transmission vehicles, including various sizes.
• Strong customer service and interpersonal skills.
• Excellent verbal communication skills in English.
• Ability to work flexible schedules, including weekends and holidays.
• Physically able to lift, carry, push, or pull up to 50 lbs and stand for extended periods.
• High school diploma or equivalent preferred.

Responsibilities

• Greet guests with a warm smile and provide a welcoming presence.
• Safely park and retrieve guest vehicles with care.
• Assist guests with directions, hotel amenities, transportation needs, and local recommendations.
• Escort guests to rooms and assist with luggage and items.
• Follow hotel safety procedures and report safety concerns.
• Transfer luggage between guest rooms, vehicles, and storage areas.
• Maintain lobby, entrance, and valet areas in a clean, organized state.
• Maintain high standards of personal appearance and uniform compliance.

Job description

Westin Nova Scotian
1181 Hollis St
Halifax, NS B3H2P6, CAN

Description

As a Valet Attendant / Bellperson, you will play a vital role in creating exceptional first and last impressions for our guests. From the moment a guest arrives to the moment they depart, your professionalism, warmth, and attention to detail will help shape a seamless and memorable stay. Whether you’re welcoming guests at the entrance, assisting with luggage, or safely parking their vehicle, you are an essential part of our hospitality experience.

This is a highly visible, guest-facing role that requires energy, care, and a genuine passion for service. We’re looking for someone who takes pride in their work, values safety and trust, and enjoys going above and beyond to make guests feel welcomed and cared for. In the role of Valet Attendant, you will:

• Create Exceptional First Impressions - Greet every guest with a warm smile and friendly demeanor. Open doors, assist with luggage, and provide a welcoming presence that immediately puts guests at ease upon arrival.
• Deliver a Polished Arrival & Departure Experience - Safely park and retrieve guest vehicles with precision and care, ensuring each vehicle is handled responsibly and returned in the same condition it was received.
• Be a Trusted Guest Resource - Assist guests with directions, hotel amenities, transportation needs, and local recommendations. Your knowledge and helpful attitude will enhance every interaction.
• Support Guest Comfort & Convenience - Escort guests to their rooms, deliver messages or items, assist with special needs, and help with room features to ensure guests feel comfortable and informed.
• Demonstrate Safety & Accountability - Follow all hotel safety, security, and valet procedures. Handle keys responsibly, double-check vehicle security, and report any concerns to management promptly.

Job Requirements

• Prior hotel, valet, or related guest service experience preferred
• Valid driver’s license with a clean driving record
• Ability to operate automatic and manual transmission vehicles, including vehicles of various sizes
• Strong customer service and interpersonal skills
• Excellent verbal communication skills in English
• Ability to work flexible schedules, including weekends, holidays, and varying shifts
• Physically able to lift, carry, push, or pull up to 50 lbs and remain on your feet for extended periods
• Ability to work outdoors in all weather conditions and variable temperatures
• High school diploma or equivalent preferred

Additional Job Duties

• Transfer luggage, packages, and personal items to and from guest rooms, vehicles, and storage areas
• Receive, tag, and track guest baggage accurately using claim checks
• Maintain clean, organized lobby, entrance, and valet areas
• Assist guests with transportation arrangements
• Pick up and return laundry and valet items
• Maintain high standards of personal appearance, grooming, and uniform compliance
• Uphold all hotel SOPs, safety standards, and privacy policies
• Ensure guest safety when entering or exiting rooms and public spaces
• Complete charge slips and maintain accurate records when required
• Perform other duties as assigned to support overall guest satisfaction

If you take pride in providing outstanding service, enjoy being part of a fast-paced hospitality team, and love creating positive guest experiences from arrival to departure, we’d love to hear from you.