Host (Part-Time)

Cherry Valley Hotel; Halifax; On-site; CAD 19,000 - 26,000; Full time

Job summary

Westin Nova Scotian in Halifax invites a friendly Host to welcome guests, manage reservations, and seat guests promptly while providing menus and hotel information.

You will support servers, keep the host area clean, and uphold presentation standards in a fast-paced environment.

Qualifications

• Serve Right certification required
• Ability to stand and walk for extended periods
• Ability to lift up to 20 pounds occasionally
• Strong multitasking and organizational skills
• Excellent communication and guest service skills
• Ability to work in a fast-paced, high-pressure environment
• Reliable attendance and punctuality

Responsibilities

• Greet and seat guests in a timely and friendly manner
• Provide menus and share specials, promotions, and hotel information
• Manage and record reservations accurately
• Assign tables based on guest needs and service flow
• Prepare and reset tables with linens, silverware, and glassware
• Maintain cleanliness and organization of dining and service areas
• Communicate with kitchen staff, servers, and management
• Monitor guest satisfaction and respond to concerns promptly
• Assist with bussing tables and maintaining a tidy environment
• Handle cash and credit transactions and complete daily cash-outs
• Report maintenance or safety concerns to management

Skills

Guest service skills

Communication

Multitasking

Organization

Reliability

Job description

Westin Nova Scotian
1181 Hollis St
Halifax, NS B3H2P6, CAN

Description

Host

You are someone who thrives on creating memorable first impressions and ensuring guests feel welcome from the moment they arrive. You bring warmth, energy, and professionalism to every interaction. In this fast-paced environment, you play a key role in setting the tone for the guest experience and supporting a smooth, efficient service. In the role of Host, you will:

Be a Friendly Face and Voice – Arrive on time to set up and maintain a clean, organized, and welcoming host area while greeting guests with professionalism in person and over the phone.

Be a Host – Manage reservations, greet and seat guests promptly, provide menus, and assign tables based on guest needs and service flow.

Support the Team – Assist servers with food delivery, refilling drinks, clearing and resetting tables, and helping with guest requests to ensure seamless service.

Focus on Details – Ensure tables and dining areas are clean, properly set, and presentation-ready at all times.

Be Organized – Manage seating flow and communicate effectively with the team to maintain efficiency.

Be a Safety & Security Agent – Follow all safety and security procedures and report concerns as needed.

Job Requirements

• Serve Right certification required
• Ability to stand and walk for extended periods
• Ability to lift up to 20 pounds occasionally
• Strong multitasking and organizational skills
• Excellent communication and guest service skills
• Ability to work in a fast-paced, high-pressure environment
• Reliable attendance and punctuality

Job Duties

In addition to the responsibilities above, essential duties include:

• Greet and seat guests in a timely and friendly manner
• Provide menus and share specials, promotions, and hotel information
• Manage and record reservations accurately
• Assign tables based on guest needs and service flow
• Prepare and reset tables with linens, silverware, and glassware
• Maintain cleanliness and organization of dining and service areas
• Communicate with kitchen staff, servers, and management
• Monitor guest satisfaction and respond to concerns promptly
• Assist with bussing tables and maintaining a tidy environment
• Handle cash and credit transactions and complete daily cash-outs
• Report maintenance or safety concerns to management