Beauty Supervisor-Midtown

Victoria's Secret; Saskatoon; Hybrid; CAD 38,000 - 46,000; Full time

Job summary

Victoria's Secret in Saskatoon is seeking a Beauty Supervisor to lead a store-wide Beauty experience, ensuring exceptional customer service and a strong brand presence. You will coach associates, drive product storytelling, and maintain top-tier visual standards to meet brand goals.

The role reports to the Store Manager or Beauty Manager and may expand responsibilities in higher-complexity stores, focusing on delivering consistent customer experiences and sales growth.

Qualifications

• Experience leading a retail team in beauty or fashion.
• Strong customer service orientation and brand-focused communication.
• Ability to coach and develop associates.

Responsibilities

• Execute and maintain visual standards in the beauty department.
• Deliver product storytelling and selling behaviors aligned to brand.
• Maintain sales floor and fitting room standards.
• Support category-level execution aligned to brand priorities.
• Partner with Operations Leaders to ensure product availability.
• Identify risks and opportunities affecting customer and brand experience.
• In smaller stores, may take broader business leadership.

Skills

Leadership

Customer Service

Coaching

Visual Merchandising

Brand Standards

Job description

Description

A Victoria’s Secret & Co Beauty Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for brand and customer experience execution within the store. In higher complexity stores, accountability is shared with and guided by a Beauty Manager. This role reports to the Store Manager or Beauty Manager, as assigned.

Key Responsibilities

The Beauty Supervisor ensures a strong customer and brand environment by supporting a store that delivers a compelling and consistent Beauty experience. They ensure both product presentation and selling behaviors reflect the Brand’s guidance and objectives. Specifically, the Beauty Supervisor is responsible for executing and maintaining:

• Visual execution within the beauty business
• Product storytelling and selling behaviors that bring the brand to life
• Sales floor and fitting room standards (if applicable)
• Category-level execution aligned to brand priorities and direction
• Partners with Operations Leaders to ensure product availability and readiness
• Identifies and escalates risks, gaps, and opportunities related to the customer and brand experience to ensure consistent execution
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing