Banquets Captain

Fairmont Hotels & Resorts; Whistler; On-site; CAD 28,000 - 38,000; Full time

Benefits offered by this job

Subsidized staff accommodation

Complimentary staff meals

Employee Travel Program discounts

Golf/Ski passes

Job summary

Fairmont Chateau Whistler is seeking a Banquets Captain to lead service for our mountain resort events, coordinating staff and ensuring impeccable guest experiences during F&B functions and meetings.

This full-time, permanent position offers starting pay CAD 20.55 per hour, with increases to CAD 27.25 after three years, plus subsidized staff accommodation, complimentary meals, and access to travel and leisure perks at Fairmont and Accor properties worldwide.

Qualifications

• Previous supervisory experience in banquet or events is preferred.
• Food Safe Certification is required.
• Serving It Right Certification is required.

Responsibilities

• Consistently offer professional, friendly and engaging service for all banquet and function events.
• Provides excellent guest service in F&B functions and meeting events.
• Sets up and tears down F&B functions and meeting events.
• Helps maintain a clean and organized workplace.
• Assists the Banquet Manager with preparing for and executing functions.
• Leads a team of Servers for assigned functions.
• Coordinates, organizes and helps to give proper assistance to servers.
• Maximizes productivity and efficiency of service staff.
• Ensures that all aspects of the dining room/banquet facilities are ready.
• Assigns tasks and performs opening and closing duties.
• Upholds the highest standard of internal and external customer service at all times.

Skills

Team leadership

Guest services

Supervisory experience

Education

Food Safe Certification

Serving It Right Certification

Job description

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

Banquets Captain

Your ability to work as a team player combined with your service skills and your engaging personality will ensure that our Guests have a memorable experience during their function.

This is a full-time, permanent position.

Starting rate of pay: $20.55 per hour

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $27.25

Job Duties Include

• Consistently offer professional, friendly and engaging service
• Provides excellent guest service in both F&B functions and meeting events
• Sets up and tears down F&B functions as well as meeting events
• Helps maintain a clean and organized workplace
• Assists the Banquet Manager with preparing for and executing functions
• Leads a team of Servers for assigned functions
• Coordinates, organizes and helps to give proper assistance to servers
• Maximizes productivity and efficiency of service staff
• Ensures that all aspects of the dining room/banquet facilities are ready
• Assigns tasks and performs opening and closing duties
• Upholds the highest standard of internal and external customer service at all times

Qualifications

• Previous customer related supervisory experience preferred
• Food Safe Certification is required
• Serving It Right Qualification Required

Job Perks & Benefits

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Visa Requirements

To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.