Banquet Houseperson

New Castle; Halifax; On-site; CAD 21,000 - 30,000; Full time

Job summary

New Castle is seeking a Banquet Houseperson to prepare banquet rooms per event orders, ensuring immaculate setup and smooth transitions between events.

This physically active role requires lifting, standing, and working flexible hours. You will collaborate with servers and managers to meet guest expectations and maintain cleanliness and safety standards.

Qualifications

• Ability to lift up to 100 lbs occasionally.
• Must read and interpret BEOs (Banquet Event Orders).
• Strong communication in English.
• Flexible hours including weekends, holidays, early mornings, and late nights.

Responsibilities

• Set up banquet rooms per BEO specifications (tables, chairs, linens, AV equipment).
• Break down setups and reconfigure spaces for next function.
• Coordinate with banquet servers and captains for last-minute changes.
• Monitor supplies and restock as needed.
• Move heavy items using carts and dollies; report maintenance issues.

Skills

Heavy lifting

Stamina

English

BEOs reading

Flexible schedule

Teamwork

Education

High school diploma or equivalent

Job description

As a Banquet Houseperson, you play a critical behind-the-scenes role in bringing events to life-from corporate meetings to elegant weddings. With a keen eye for detail and a commitment to flawless execution, you'll ensure that every room is perfectly set and refreshed to meet guest expectations and event requirements. Whether you're setting up a ballroom or flipping a space between functions, your reliability and work ethic will directly impact guest satisfaction.

This is a physically active, fast-paced position where your organization, time management, and teamwork skills will truly shine. We're looking for someone with a strong sense of responsibility, a willingness to help others, and pride in delivering high standards of cleanliness and presentation. As a Banquet Houseperson you will:

• Bring Events to Life - Set up banquet rooms according to event specifications (BEOs), including furniture, staging, linens, and equipment. You'll be the one who ensures everything looks immaculate and functions properly before guests arrive.
• Flip with Efficiency - After events, you'll break down setups, clean the space, and reconfigure it for the next function—all while maintaining speed, safety, and attention to detail. Your efforts keep the flow of events running smoothly and on schedule.
• Support the Guest Experience - Work closely with banquet servers and managers to respond to guest needs during events. Whether it’s adjusting room temperature, replenishing supplies, or helping with AV equipment, you're always ready to assist.
• Maintain Cleanliness & Condition - Keep all banquet areas, equipment, and storage spaces spotless and organized. Regularly report maintenance issues to the appropriate team to ensure all equipment and event spaces stay in top condition.
• Promote Safety & Security - Follow all hotel safety guidelines and procedures when moving furniture, operating equipment, or handling cleaning supplies. Be mindful of hazards and report any concerns promptly to management.

Job Requirements

• High school diploma or equivalent preferred
• Ability to lift, push, and pull up to 100 lbs occasionally, 50 lbs frequently
• Comfortable standing and walking for extended periods of time
• Ability to bend, stretch, reach, and work under variable temperature and noise conditions
• Must be able to read and interpret BEOs (Banquet Event Orders)
• Clear communication skills in English required
• Strong sense of urgency, reliability, and teamwork
• Ability to work flexible hours including weekends, holidays, early mornings, and late nights
• Experience in a similar role or hotel setting is an asset but not required

Additional Job Duties

• Set up and break down banquet rooms per BEO specifications, including tables, chairs, linens, AV equipment, podiums, and staging
• Ensure all banquet equipment is clean, functional, and properly stored after use
• Coordinate with banquet servers and captains to accommodate last-minute event changes
• Monitor supply levels (e.g., linens, serviceware, water stations) and restock as needed
• Safely operate carts, dollies, and other equipment when moving heavy items
• Report maintenance concerns or damaged equipment to engineering or management
• Support cleaning tasks such as vacuuming, spot-cleaning walls or floors, and sanitizing high-touch surfaces
• Assist with inventory of banquet supplies and communicate any shortages
• Perform other duties as assigned to support the success of banquet events

If you take pride in making things look perfect and enjoy being a key player behind successful events, this is the role for you. Join our team and help us create unforgettable guest experiences- one beautifully prepared event at a time.