Banquet Server

The Broadview Hotel; Toronto; On-site; CAD 22,000 - 30,000; Part time

Job summary

Archive Hospitality Group is seeking a Banquet Server to support special events at The Broadview Hotel. You will ensure guest satisfaction with friendly, professional service and work as part of a team in a fast-paced environment, delivering food and beverages with knowledge of cocktails and beer.

Responsibilities include setting up and breaking down event spaces, serving courses, handling MICROS transactions, and maintaining cleanliness and safety standards.

Qualifications

• 1–2 years minimum experience in banquet/restaurant/bar/hotel.
• Must be legal age to serve alcohol.
• Proven ability to work efficiently in a high volume environment.
• Great conversational skills and teamwork-oriented.
• Positive outlook and outgoing personality.
• Able to stand/walk for long hours.
• Must be Smart Serve certified.

Responsibilities

• Open/close, setup and breakdown to ensure ambiance and presentation.
• Greet guests and attend to tables promptly.
• Serve food and beverages; make recommendations as needed.
• Share menu knowledge and assist with questions/special requests.
• Record transactions in MICROS accurately and timely.
• Check in with guests to ensure satisfaction with each course.
• Stock stations and replenish supplies; provide bar service.

Skills

Cocktail knowledge

Beer knowledge

Teamwork

Customer service

Fast-paced

Education

Experience in banquet/restaurant

Tools

MICROS POS

Job description

A collection of heritage-driven, neighbourhood-centric hotels.

Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people and places we encounter to the connections we make; we aim to create space for all. We strive to bring the same level of quality, commitment, and dedication we give to our properties to the Archive Team.

The Role at a Glance:

Our Banquet Servers work at our special functions and events and play a key role in taking care of our guests in a friendly and professional manner, and work as a team member to ensure all tasks are completed. Our banquet servers have strong cocktail & beer knowledge and experience working in a fast paced/high volume dynamic environment.

Your Day To Day Duties:

• Participate in opening/closings, setups and breakdowns and ensure overall room ambiance, cleanliness, appropriate setting and presentation
• Welcome guests and promptly attend to tables
• Serve food and beverages to guests & make recommendations if needed
• Share menu knowledge to assist guests with questions and special requests
• Assist guests and suggest food with appropriate beverage pairing
• Record transactions in the MICROS system correctly and timely
• Check-in with guests to ensure satisfaction with each course and beverage
• Clean tables, complete closing duties and re-stock tableware and other supplies
• Provide bar service to guests, including cash and credit card services
• Conduct inventory of product pre and post function and replenish as needed
• Remove soiled dishes, linen, silverware and restore/replenish settings
• Respond to and try to fulfill any special banquet events arrangements
• Comply with all Archive standards, policies and procedures at all times
• Prepare the event space with the appropriate food and beverages as stated in the banquet event order (BEO)
• Respond to and try to fulfill any special banquet event arrangements
• Stock food stations, drink stations, wine and bar as per banquet event order (BEO)
• Ensure returned liquor is stored away appropriately
• Stocking all garnishes as required for service
• Apply the necessary precautions with regards to food safety and hygiene standards.
  Undertake other ad hoc related responsibilities, as required
• Comply with all Archive standards, policies and procedures at all times
• Other tasks and responsibilities as assigned by management

You have:

• 1-2 years minimum experience in banquet/restaurant/bar/and hotel
• Must be legal age to serve alcohol
• Proven ability to work efficiently in a high volume environment
• Great conversational skills and teamwork-oriented
• Positive outlook and outgoing personality
• Able to stand/walk for long hours

Special Requirements and Certifications:

• Must be Smart Serve certified
• Must be able to meet the physical demands of the job