Banking Customer Experience Specialist (Part‑Time)

TD; Vancouver; On-site; CAD 30,000 - 39,000; Full time

Job summary

TD Canada Trust in Vancouver, BC is seeking a Customer Experience Associate to help customers with transactions and banking solutions. You will handle deposits, withdrawals, bill payments, and provide accurate information to support a positive banking experience.

Ideal candidates have a high school diploma, strong organization and communication skills, and proficiency with MS Office. Cantonese or Punjabi are assets.

Qualifications

• High School diploma or equivalent.
• 1+ years of relevant experience an asset.
• Strong administration and organizational skills.
• Proficient with MS Office (Word, Excel, Outlook).
• Excellent communication and attention to detail.

Responsibilities

• Process deposits, withdrawals, and bill payments accurately.
• Understand customer needs and recommend banking solutions.
• Respond to and resolve customer inquiries following procedures.
• Promote banking solutions to achieve goals and ensure timely processing.
• Communicate clearly with customers about banking processes.

Skills

Administration

Organizational skills

Planning

Time management

Communication

MS Office

Education

High School diploma

Undergraduate degree

Tools

MS Office

Job description

TD Canada Trust in Vancouver, BC is seeking a Customer Experience Associate to help customers with transactions and banking solutions. You will handle deposits, withdrawals, bill payments, and provide accurate information to support a positive banking experience.

Ideal candidates have a high school diploma, strong organization and communication skills, and proficiency with MS Office. Cantonese or Punjabi are assets.