Banking Customer Experience Specialist

The Toronto-Dominion Bank (Canada); Shelburne; In loco; CAD 30.000 - 37.000; Tempo pieno

Descrizione del lavoro

TD Canada Trust at Shelburne, Ontario seeks a customer‑focused banking associate to handle transactions, answer questions, and promote TD products at the branch. You will help customers with deposits, payments, and information, delivering a positive and efficient service experience.

Ideal applicants have a high school diploma (or equivalent) with 1+ years of relevant experience, strong MS Office skills, and excellent written and verbal communication. TD offers fair compensation and career growth.

Competenze

• High School diploma and/or 1+ years of relevant experience.
• Undergraduate degree or equivalent is an asset.
• Strong administration, organizational, planning and time management skills.
• Hands on knowledge of MS Office (Word, Excel, and Outlook) and internet.
• A dynamic communicator with established customer experience skills.
• Ability to handle multiple tasks in a fast-paced environment.

Mansioni

• Process financial transactions like deposits, withdrawals, and bill payments.
• Understand customer needs to recommend solutions and handle confidential matters.
• Respond and resolve customers' concerns using standard procedures.
• Promote banking solutions and complete business processes accurately.
• Advise customers on banking solutions and processes clearly.
• Support a diverse, equitable team environment and personal development.
• Keep colleagues updated on routine activities and improve operations.

Conoscenze

Dynamic communicator

Customer service

Attention to detail

Formazione

High School diploma or equivalent

Undergraduate degree or equivalent (asset)

Strumenti

MS Office (Word, Excel, Outlook)

Internet

Descrizione del lavoro

TD Canada Trust at Shelburne, Ontario seeks a customer‑focused banking associate to handle transactions, answer questions, and promote TD products at the branch. You will help customers with deposits, payments, and information, delivering a positive and efficient service experience.

Ideal applicants have a high school diploma (or equivalent) with 1+ years of relevant experience, strong MS Office skills, and excellent written and verbal communication. TD offers fair compensation and career growth.