Banking Center Client Service Specialist

Canadian Imperial Bank of Commerce; City of Langley; On-site; CAD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Banking benefits

Employee share purchase plan

Vacation offering

Wellbeing support

MomentMakers recognition

Job summary

Canadian Imperial Bank of Commerce is seeking a Client Service Representative to support clients in Langley’s banking center. You will answer questions, assist with transactions, and connect clients with the right specialists to support their financial goals.

This on-site, full-time role requires flexibility to work evenings and weekends, and travel to nearby banking centers as needed. You will be a frontline ambassador delivering a positive client experience.

Qualifications

• Experience in client-facing roles or financial services preferred.
• Strong communication and active listening skills.
• Comfort with technology and mobile banking tools.

Responsibilities

• Assist clients with day-to-day banking needs and questions.
• Process transactions and guide clients to appropriate team members.
• Promote products and services to help clients achieve their financial goals.

Skills

Client Service

Customer Experience

Digital Literacy

Interpersonal Communication

Empathy

Client Issue Resolution

Standards Compliance

Transaction Services

Job description

Canadian Imperial Bank of Commerce is seeking a Client Service Representative to support clients in Langley’s banking center. You will answer questions, assist with transactions, and connect clients with the right specialists to support their financial goals.

This on-site, full-time role requires flexibility to work evenings and weekends, and travel to nearby banking centers as needed. You will be a frontline ambassador delivering a positive client experience.