Banking Center Client Service Associate

CIBC; Whitecourt; On-site; CAD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive compensation

Employee assistance programs

Job summary

CIBC Whitecourt is seeking a Client Service Representative to support clients at the Banking Center. You will help with day-to-day transactions, answer questions, and connect customers with the right experts to achieve their financial goals.

You’ll be on-site full-time, with potential shifts including evenings and weekends. You’ll deliver a positive client experience by leveraging digital tools and your knowledge of banking products.

Qualifications

• Ability to engage clients and understand their financial needs.
• Strong problem-solving skills with a client-first approach.
• Proficiency with mobile and online banking apps and tools.

Responsibilities

• Assist clients with transactions and questions at the Banking Center.
• Proactively connect clients with the right team members to meet goals.

Skills

Client Engagement

Problem Solving

Technology Proficiency

Customer Service

Communication Skills

Financial Products

Job description

CIBC Whitecourt is seeking a Client Service Representative to support clients at the Banking Center. You will help with day-to-day transactions, answer questions, and connect customers with the right experts to achieve their financial goals.

You’ll be on-site full-time, with potential shifts including evenings and weekends. You’ll deliver a positive client experience by leveraging digital tools and your knowledge of banking products.